The Storage Mall - Toms River
Self-storage facility in Toms River, New Jersey
Google rating
4.7
Ratings counted
60
Are 1 or 2 star
5.0%Around typical
The rating breakdown
3 of the 60 ratings in Google’s published star breakdown for The Storage Mall - Toms River are one or two star.
Against other listings in Toms River
2.0 percentage points higher than the middle of the 18 listings in Toms River we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 48 | 80.0% | |
| 4 star | 8 | 13.3% | |
| 3 star | 1 | 1.7% | |
| 2 star | 1 | 1.7% | |
| 1 star | 2 | 3.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is The Storage Mall - Toms River at 5.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 40%
- Price matched the quote1 · 20%
- Worked hard and fast1 · 20%
Counted across the 5 four and five star reviews we have read for The Storage Mall - Toms River. A review can mention more than one thing.
In their own words
Great experience renting a storage unit! The process was quick and easy,Patrick was kind and friendly,and the space is clean and secure. Perfect solution for getting organized and freeing up extra room. Highly Recommend!
Thank you so much for your kind words! We are pleased to hear that you had a great experience renting a storage unit with us. Our team takes pride in providing quick and easy service, and we're glad Patrick was able to assist you with … More
Super nice, fair price, I like Flint road because it is all drive up. The managers are amazing.
Hi Adam! Thank you for your kind words and 5-star review! We're thrilled to hear that you found our staff helpful and friendly, and enjoyed the convenience of our drive-up location at Flint road. We always strive to provide fair prices and excellent service to our customers.
My wife and I recently completed a major home renovation, which required us to store our household belongings for several months. After extensive research on self-storage facilities in the Toms River area, we chose The Storage Mall on James Street—and couldn’t have been happier with that decision. We rented a unit there for eight months, and from the moment we registered to the day we retrieved our final items, the entire experience was smooth, seamless, and stress-free.
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your major home renovation went smoothly with the help of our storage facility and our manager, Patrick. It's wonderful to hear that … More
Pat was very helpful helping us get a unit, he explained everything thoroughly making it easier! Prices are very reasonable, the place is also clean and easy access. I would definitely recommend this spot for any storage needs!
Hi Nohemi! Thank you so much for your kind words and 5-star review! We're thrilled to hear that Pat was able to assist you and make the process easier for you. We take pride in providing a clean and accessible storage facility at reasonable … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- renting6
- accommodating staff5
- value5
- nice people3
- manager pat3
- easy access3
- convenience2
- fast process2
- storage mall2
- clean spaces2
What the company says about itself
Taken from The Storage Mall - Toms River’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…venient, automated, pay-by-phone system 24 hours a day 7 days a week. Simply call your local o”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory