Tip Top Movers
Mover in Rancho Cordova, California
Its address is in Carmichael, California. It appears here because Google returns it for Rancho Cordova.
Google rating
3.9
Ratings counted
15
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 15 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 4 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 11 | 73.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 26.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Tip Top Movers, counted by matching the words they used.
- Damage to belongings2 · 67%
Counted across the 3 one and two star reviews we have read for Tip Top Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We moved two blocks away. We asked for wardrobe boxes and they didn't bring them which ended up meaning we didn't have any of our clothes moved..We hired movers to help us and to make sure none of our really nice home theater equipment got damaged.. turns out they broke our brand new Sony Bravia television and hid it in the corner under a moving blanket. When I called to talk to the owner, Stephen, he said that's unfortunate, you got the basic insurance, I'll send you a check for 100.
I left a previous review elsewhere, but they responded to it with absolute lies about the conditions of my home, saying there was cat and bird poop all over my furniture and much more. Their response was all lies, maligning me and making absolutely false statements about the condition of my home! My friends described my living area as 'Better Homes and Gardens' before I started pulling boxes out storage (my deceased family's goods to pack for moving).
We used Tip Top Movers a few years ago and were very satisfied, so we hired them again. This time, they did not take care to move our furniture safely. They did not remove the table legs of our heritage dining room table. 4 of 6 table legs broke. Initially, they tried to suggest the legs must have been cracked. They finally admitted that they stacked 15 boxes on top of the table. They, haphazardly, put our bed together and left it crooked.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 73%
- Worked hard and fast7 · 64%
- Turned up when they said1 · 9%
- Careful with belongings1 · 9%
Counted across the 11 four and five star reviews we have read for Tip Top Movers. A review can mention more than one thing.
In their own words
Steve and his crew are absolutely wonderful! They are fast friendly and very professional! They are still in the process of moving me and I just had to rave about them! Highly recommend! Do not hesitate! Worth every penny!
Tip top movers came and moved my large 3bed 2 bath 1400sqr foot home. They were super nice the whole time. Answered all my silly questions and carefully and safely moved large fragile items I had. They even moved me over 200 miles. 10/10 Will use them for all future moves.
Matt and Ryan did a excellent job with my move. They showed up on time for the job and displayed a professional and courteous attitude during the entire move. I would highly recommend Tip Top for your next move.
I would have shopped in the Arden Fair Best Buy because it's closer, but they didn't have the model I wanted. I thus ordered a TV online for pickup at the Galleria Best Buy. To my surprise the store was open for in-store shopping. People needed to wear masks and most were socially distancing. Since we could examine the merchandise, we bought a TV stand that fit the house. We were in the store 15 minutes tops as attentive employees and a fast customer service line made it easy.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- boxes3
- punctuality2
- affordable2
- room2
- furniture moving2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews