Transport & Déménagement Élite
Moving and storage service in Terrebonne, Quebec
Its address is in L'Assomption, Quebec. It appears here because Google returns it for Terrebonne.
Google rating
4.9
Ratings counted
212
Are 1 or 2 star
1.9%Unusually few
The rating breakdown
4 of the 212 ratings in Google’s published star breakdown for Transport & Déménagement Élite are one or two star.
Against other movers in Terrebonne
About the same as the middle of the 15 movers in Terrebonne we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 204 | 96.2% | |
| 4 star | 4 | 1.9% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.5% | |
| 1 star | 3 | 1.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Transport & Déménagement Élite at 1.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Transport & Déménagement Élite, counted by matching the words they used.
- Price rose after the quote1 · 25%
- Late, delayed or a no-show1 · 25%
Counted across the 4 one and two star reviews we have read for Transport & Déménagement Élite. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Terrible service. We got up at 6 a.m. to strip the beds and they didn't show up. We had to hire another company at the last minute. Masson AR Moving Company is much better. Completely unreliable!
The movers were efficient, quick, and friendly. However, choose another company that has a higher hourly rate but doesn't charge extra fees on moving day.
Hello Mr. Blanchette, we are sorry to hear you are disappointed. Sometimes, during a move, we have no choice but to incur an additional charge. Please contact us to discuss the situation. ([phone removed])
I initially left a positive review immediately after the service. I was assured that my jewelry box would be handled with care and well protected. …
Hello, I'm Vincent, the company owner. I was the one who handled your move that day, which was, to say the least, stressful. You were pressed for time and stressed by a personal situation.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast8 · 44%
- Professional and courteous6 · 33%
- Careful with belongings1 · 6%
- Kept in touch1 · 6%
Counted across the 18 four and five star reviews we have read for Transport & Déménagement Élite. A review can mention more than one thing.
In their own words
Very professional, excellent service. The owner, Vincent, is really very friendly, as are his two partners. They work quickly and are very careful with the furniture. Very satisfied.
Hello, I had a very good experience. The customer service was excellent, with good communication. The employees were respectful and took good care of my belongings. Thank you.
Excellent service! Moving from a third-floor apartment with no elevator, lots of boxes, and quite a challenge for the three guys. Despite everything, they kept smiling, energetic, and motivated until the very end. I highly recommend this company without hesitation.
I thought I was about to experience the most stressful event of my life… but instead, I witnessed a real-time moving speedrun. Three guys show up, a couple of strategic glances, and poof—my furniture had …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- rapidity39
- friendliness35
- efficient team10
- friendly movers6
- furniture protection5
- stress-free move3
- listening to needs2
- knowledge of the trade2
- moving efficiency2
- funny staff2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- profilecanada.comdirectory