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Transport et Déménagement Gagnon

Transportation service in Granby, Quebec

Google rating

4.8

Ratings counted

43

Are 1 or 2 star

4.7%Around typical

The rating breakdown

2 of the 43 ratings in Google’s published star breakdown for Transport et Déménagement Gagnon are one or two star.

Worked out from 43 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.

Against other listings in Granby

This company4.7%
Typical listing in Granby1.8%

2.9 percentage points higher than the middle of the 17 listings in Granby we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
4195.3%
4 star
00%
3 star
00%
2 star
00%
1 star
24.7%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Transport et Déménagement Gagnon at 4.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Transport et Déménagement Gagnon, counted by matching the words they used.

  • Damage to belongings1 · 50%

Counted across the 2 one and two star reviews we have read for Transport et Déménagement Gagnon. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewAlexandre A.4 months ago
I didn't hire this company directly, but I was the victim of damages caused by them. My neighbor hired them, and when they arrived, their large trailer couldn't fit through the alley. The neighbor allowed the movers to cut several branches …
1-star Google reviewGabrielle D.a month ago
Paying $1000 for a move like this. The washer and dryer were upside down in their designated spots. I had requested boxes in the living room along with my other furniture, but none of my appliances were in their proper places except for my stove. The boxes were poorly stacked. I had to make my way to my rooms at the back of the apartment. Very disappointed with the service I received. I was well-prepared and ready to move.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast9 · 60%
  • Professional and courteous5 · 33%
  • Turned up when they said4 · 27%
  • Kept in touch1 · 7%

Counted across the 15 four and five star reviews we have read for Transport et Déménagement Gagnon. A review can mention more than one thing.

In their own words

5-star Google reviewMarc-André S.5 months ago
⭐⭐⭐⭐⭐ Excellent service from Tommy and the entire team at Transport et Déménagement Gagnon. From start to finish, everything was handled professionally and efficiently. Tommy is reliable, organized, and very detail-oriented, which makes all the difference during a move. The team is punctual, respectful, and works quickly while taking care of your belongings. No stress at all; everything went exactly as planned.
5-star Google reviewbarn R.4 months ago
Great win! The guys are super nice, attentive, and very efficient... Excellent communication, competitive price, punctual. I recommend TDG to anyone...
5-star Google reviewMariepierre D.6 months ago
Thank you so much for my move! It's already been 3 months. You're so amazing, so sweet and funny, thank you so much! I received excellent service, all my furniture was still in great condition. I loved you! The service was fantastic, I recommend you 1000 times over!
5-star Google reviewManon C.a year ago
Outstanding service! I highly recommend them! Professional, attentive, fast, efficient, and incredibly friendly. They truly care about their clients. For them, it's more than just a move; it's a complete support system! 👌 Thank you! 🙏☺️ …

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • speed6
  • efficiency6
  • friendliness5
  • attention to detail5
  • efficient staff4
  • punctuality4
  • sympathetic3
  • fast staff2
  • care of goods2
  • kind staff2

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • facebook.comsocial

Before you hire Transport et Déménagement Gagnon

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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