Turbo déménagement - Déménageur Drummondville
Mover in Drummondville, Quebec
Google rating
4.8
Ratings counted
107
Are 1 or 2 star
3.7%Around typical
The rating breakdown
4 of the 107 ratings in Google’s published star breakdown for Turbo déménagement - Déménageur Drummondville are one or two star.
Against other listings in Drummondville
0.9 percentage points higher than the middle of the 16 listings in Drummondville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 102 | 95.3% | |
| 4 star | 1 | 0.9% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 3.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Turbo déménagement - Déménageur Drummondville at 3.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Turbo déménagement - Déménageur Drummondville, counted by matching the words they used.
- Price rose after the quote1 · 25%
Counted across the 4 one and two star reviews we have read for Turbo déménagement - Déménageur Drummondville. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Despite the movers' good work, I can only deplore the company's lack of transparency and integrity. Despite a clear and precise quote confirmed by email and verbally over the phone, the company charged us approximately $400 more. I reported …
Thank you for your feedback, Mr. Laramée. We take your comments seriously and would like to learn more about your experience. Your satisfaction is very important to us. Please contact us directly so we can discuss your concerns and find a … More
He hung up on me when I politely told him I didn't want to waste his time since I was shopping around for companies, spoke in a blasé tone, called on July 9, 2026 at 2:52 PM, quoted $195/hour for 3 men but offered me $165/hour, and hung up on me when I simply told him I wasn't taking the offer and wanted to call somewhere else, politely and quickly, since I was in a hurry but polite. Very bad service. Disgusting, honestly.
Thank you, Filiz, for taking the time to share your experience. We are sincerely sorry that your phone conversation unfolded this way. We would like the opportunity to discuss this further with you. Please contact Turbo Moving directly by phone so we can review the situation together.
They changed the price two weeks before, about $70 more per hour than other companies, on top of the $100 deposit we had already paid to reserve the date. They have a lot of 5-star reviews because the guy says that those who give 5 stars are entering a competition 😒😒😒 …
Thank you for your feedback, Ms. Cardenas. We take your comments seriously and would like to learn more about your experience. Your satisfaction is very important to us. Please contact us directly so we can discuss your concerns and find a solution.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast9 · 39%
- Professional and courteous7 · 30%
- Careful with belongings1 · 4%
Counted across the 23 four and five star reviews we have read for Turbo déménagement - Déménageur Drummondville. A review can mention more than one thing.
In their own words
I had an outstanding experience with Turbo déménagement - Déménageur Drummondville! Huge thanks to Derek and Noah — they went above and beyond during my move. One of my biggest concerns was transporting my piano, and they handled it with incredible care and precision. You could tell they knew exactly what they were doing, taking the time to secure it properly and move it safely without any issues. They were efficient, professional, and worked seamlessly as a team.
Thank you Natalie for your amazing and detailed feedback! We’re so glad to hear that your experience with Turbo déménagement was smooth and stress-free, especially when it came to handling something as delicate as your piano. Providing … More
I absolutely love these movers! I have moved 4 times in the last three years due to work and I have used them every time. Thank you so much Alex for helping with my bed! Tommy was super cute with my dog Gizmo and Noam you are on fire! Hope NOT to see you till I buy a house :)
Thank you for your lovely feedback! We're delighted to have been part of your moves and that our team made each experience enjoyable.
Wow, great job! Efficient in terms of both time and delivery, we love it! A huge thank you to Thierry, Dylan, and Mathieu! You are incredibly friendly and dynamic, I highly recommend you! 👌🏼😁 …
Thank you Noemy for this wonderful review! We're so glad to know that everything went quickly and efficiently with Turbo Moving. Your enthusiasm and recommendation are truly heartwarming!
Alex, Mickael, and Tommy are fantastic, always smiling, and above all, PROFESSIONAL!!!! We happily recommend them; they are very kind, and when we ask for something, they do it with pleasure!!!
Thank you Chantal for your wonderful comment. Providing professional, courteous and attentive service is a priority for Turbo Moving.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficiency17
- rapidity13
- courtesy8
- meticulousness5
- attentive4
- no damage3
- customer listening3
- pleasant move2
- boy2
- dynamic team2