Two Men and a Truck Moving
Google rating
4.7
Ratings counted
132
Are 1 or 2 star
6.8%Above typical
The rating breakdown
9 of the 132 ratings in Google’s published star breakdown for Two Men and a Truck Moving are one or two star.
Against other listings in La Crosse
2.4 percentage points lower than the middle of the 13 listings in La Crosse we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 122 | 92.4% | |
| 4 star | 1 | 0.8% | |
| 3 star | 0 | 0% | |
| 2 star | 3 | 2.3% | |
| 1 star | 6 | 4.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Two Men and a Truck Moving at 6.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving, counted by matching the words they used.
- Damage to belongings2 · 25%
- Crew conduct1 · 13%
Counted across the 8 one and two star reviews we have read for Two Men and a Truck Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
My family had an appalling experience with Two Men and a Truck. The movers arrived with a terrible attitude and were visibly angry at their management for only assigning them one truck instead of two for our move. Throughout the job, they were constantly swearing. Their lack of professionalism translated directly into how they handled our belongings: They were literally kicking my dad’s furniture around. They broke three separate items, including his TV. They left the move entirely unfinished.
We're sorry to learn of this, Vana. We take all feedback seriously and will address this with our team. Please contact our office at [phone removed] to discuss this matter further. Please ask to speak with the La Crosse location manager. Thank you very much for bringing this to our attention.
The move went relatively smoothly and the guys working were very nice. However, we did have a lot of damage occur both at our old house and our new house. It also seemed like speed was more important to the crew than taking care to make sure things aren’t damaged. At the old house, the crew moved exercise mats upstairs and completely scuffed the walls as they did so. The mats were heavy, but it didn’t seem like much care was taken to ensure the walls were not damaged.
We're sorry to learn of this experience, Ali. We are investigating your move, and will reach out soon. Thank you!
Buyer beware. My experience Two Men and A Truck for my move was a mess. The company significantly underestimated the needed truck capacity as well as the time required and estimated cost. I was suspicious of this prior to the move and shared my concerns, as well as photos of my property. I was unsure enough to rent a U-haul trailer just in case. On move day, three people came to the house, and while 2 worked very hard, the third essentially just rested on a stack of moving blankets all d\ay until sent home early.
Hi Les, Thank you for bringing this matter to our attention. You deserve better and we would love to show you that we can do better. We would appreciate any details to help us improve, so please contact us at your earliest convenience.
We used this moving company to move only the large items. The move in general was okay, movers super nice. We had some damage. They got a very expensive couch stuck going upstairs. Which marked the wall up and drywall needing fixed. Two dressers the sides had a gap in them likely they tried to pull the dresser on carpet. The drawers also don’t work well anymore. Thankfully we bought insurance in case anything happened. Our issue? We are still waiting for a refund.
So sorry, Ashlie. You and I have been communicating about your move, and I will have it taken care of by the end of the week, and will contact you. Have a great day!
My things were moved from one apartment to another, but that's it. I had to ask the movers if everything was moved twice. Both times, they told me they were done and both times, there was more to be moved. I spent $1,600 on this same company two years ago. Now, while moving less stuff with no stairs involved, I just spent $3,300. I am not happy. *Pictured: the photos I took right after the movers told me they had moved everything out of the old place* *edit/reply* I did reach out. I have not received any response.
I am going to look into this, and reach out to you, Austin. Thanks for your patience.
I realize the truck you drive is large and probably hard to handle however, yesterday while you were moving my neighbor you drove onto our lawn and left about three foot tire dip in from when you where trying to back into the neighbors …
So sorry, Linda. Yes, our trucks are big, but we would like to make this right. Please call [phone removed], and ask for Chad in order to set up a resolution. Thank you for reaching out.
Consumer alert!! This was a big move, so I received a few different quotes and ultimately chose TWO MEN AND A TRUCK as the movers. Worse mistake of my life....here is why: …
Thank you for your feedback, Patti. I do apologize for this experience. This is Chad. You and I have been working on resolving the issues; particularly the TV and the glass shelf. I will be in touch with you shortly to wrap those two things up. Thanks for your patience, and talk with you soon.
Called for a quote to move Upright piano less than 4miles. Starting at $650! You have got to be kidding? Are you paying your employees $200/hr?
We are sorry that you do not like our pricing, Matt. We hope you got your piano successfully moved. Have a great day!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 60%
- Worked hard and fast5 · 33%
- Turned up when they said4 · 27%
- Careful with belongings3 · 20%
Counted across the 15 four and five star reviews we have read for Two Men and a Truck Moving. A review can mention more than one thing.
In their own words
Lee and Tarek are hardworking and professional. They were very efficient and careful moving my mother-in-law’s furniture and other belongings. They were pleasant and really seemed like they enjoyed their job!! If we have moving needs in the future we will definitely reach out to Two Men and a Truck!
Say "hi" to your mother-in-law for us! Thanks so much!
We hired Two Men and a Truck to move a new 293 lb treadmill in its cardboard box from the bed of our pickup truck, down two flights of steps and into our walkout lower level. We are very pleased with the service provide by Michael and Mike. They were on time, thoughtful and careful.
Treadmills are no fun to move, but we're happy to do it! Thanks, Larry!
I had three very professional, kind, patient, and hard working young men (Elijah, Jameson, and Andrew) move me to my new home today. I am almost 70 years old and was getting tired during the process. These three individuals asked me on many different occasions if I needed help with anything. When I did, they quickly came to my assistance. You are very fortunate to have Elijah, Jameson, and Andrew as your employees.
This was a great experience and so easy. Everyone was so friendly and helpful. The scheduling was easy and the actual move went so smooth. I can't say enough good things about this company and the employees. Thank you to our movers …
Your happiness fuels us every day, Dawn. Thank you for taking the time to provide this amazing feedback, and for trusting us with your move. We appreciate you!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff49
- courteous staff16
- cost10
- hardworking staff10
- professional movers8
- seamless process5
- prompt movers4
- accurate estimate2
- online booking2
- furniture moving2