Ty's Moving, LLC
Google rating
4.8
Ratings counted
255
Are 1 or 2 star
4.7%Around typical
The rating breakdown
12 of the 255 ratings in Google’s published star breakdown for Ty's Moving, LLC are one or two star.
Against other listings in Flint
About the same as the middle of the 17 listings in Flint we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 239 | 93.7% | |
| 4 star | 4 | 1.6% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 0.8% | |
| 1 star | 10 | 3.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Ty's Moving, LLC at 4.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Ty's Moving, LLC, counted by matching the words they used.
- Crew conduct4 · 50%
- Items missing or never delivered3 · 38%
- Late, delayed or a no-show2 · 25%
- Damage to belongings1 · 13%
- Stopped responding1 · 13%
Counted across the 8 one and two star reviews we have read for Ty's Moving, LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I booked Ty’s a month before my move because I saw they had so many positive reviews. The morning of the move I stood around waiting for an hour. I finally called to see what was going on and they said the truck had broken down and asked to reschedule. After some back and forth the owner said he’d either find another truck or do my move when they were done with the other move for the day. I told him I’d start moving some stuff down to the new house in the meantime. We got off the phone and he disappeared.
We greatly apologize for what had happened with your move we have been in business for over a decade and this had never happened before. We tried our best to get another truck rented to accommodate the move while our … More
I called to inquire about their services, get a estimate and also see if my date was available. i did schedule with them to move me. At some point I spoke with the owner Tyler and he asked if I was related to my EX husband’s family. Due to GREAT reasoning my ex WAS NOT going to know where I was moving to. A couple of weeks later my ex came to me and said so Tyler’s moving you to Fenton, i know exactly where your moving to.
dawn im sorry you feel i talked to them but i was told by bobby that you were moving and i said yes i already have her booked and bobby said oh your the company moving her to Fenton and i said yes, i had no idea that there was a fight or … More
I spoke with Seth for 20 minutes. He said if I got the uhaul he could make it work and he'd call me later to go over details. I called 30 minutes before they closed, not having heard anything, and he said he'd call me back soon. No call back. I called 3 times the next day and noone answered. He had told me previously he has the phone on him so now it was obvious he was avoiding my calls. I saved $400 not using this company. Thanks, Seth!
I received a great estimate.The movers arrived on time with a truck that was too small for the move. They announced that they would have to make 2 trips. I wasn’t happy about that because it would cost more. Later they said they could make it work with one trip. The movers were polite and courteous. However, when the move was completed, I noticed that ALL of my table tops were missing. I spoke with the owner. He offered to pick up my table tops and any additional items for $200. This isn’t correcting my situation!
This is not a fair review. First, the guys told you at the house that they needed to go back inside to grab the 2 pieces glass and you told them don't worry about it an that your brother would grab it. Then after the move you wanted us to … More
Booked them through movinghelp.com. They waited to contact me until the morning of my move and asked what time I needed them. My uhaul had already been picked up and was waiting on them to show up. I had booked them for the “morning” on the website and it showed confirmed. When I told Ty this, he said they had a move booked for the morning already and they would get to mine when they were done. I received no updates throughout the day.
We're really sorry about your less than perfect move. We really wish we could have been there but it was just way too full to squeeze you in last minute. Movinghelp.com is a website powered through U-Haul that is a pretty good tool most … More
You did the move for my 83 yr old grandmother. The movers did not unwrap the furniture left the moving blankets adhered. All of the boxes were brought in and stacked barely allowing for any walk room. Several items missing from what was loaded vs unloaded. I called SPOKE TO YOU and you were coming to pick up the several blankets .. never did show.
Im sorry for the one star review. Could you please explain how we got this review? If there is anything i can do to change your mind about us please let me know because I don't remember any issues. I actually don't even see a Heather Anthony in my notes so could please help me with this?
The company was scheduled to load our moving truck and did not answer, did not call to cancel and did not show up! The voicemail was full so we could not leave a voicemail! Horribly unprofessional!
We were not scheduled to come out to you guys, you called us Saturday night and said can you come out tomorrow morning on a Sunday We did not tell you that we were coming out We offered to call the guys to see if they wanted extra hours on the day off unfortunately we weren't able to accommodate…
So if I could give zero stars I would. I’m waiting currently to be moved. I’ve called, emailed, texted, and Facebook messaged. …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 50%
- Turned up when they said5 · 25%
- Worked hard and fast5 · 25%
- Kept in touch4 · 20%
- Careful with belongings2 · 10%
Counted across the 20 four and five star reviews we have read for Ty's Moving, LLC. A review can mention more than one thing.
In their own words
Ty and his team recently helped us with a big move and I couldn’t recommend them more! Very professional, excellent communication and not a single item was damaged in the moving process. They handled all of my items with care and were just all around good guys. If you have an upcoming move, use Ty and his team!
Hi Courtney, we're glad the move went smoothly and that everything arrived in one piece! We appreciate the recommendation. We're always here if you need a hand with the next move.
I will definitely use them again. Kept in touch ,replies to text ,on time, fast .They are very efficient and very respectful. I'm so glad I chose this company. Finally, I picked a good company to do a service that went above and beyond to do a great job. Thanks.
Glad we could make your move a smooth one! We always aim to be efficient and respectful, and it's great to know that came through. We appreciate your kind words and are here for you whenever you need us next.
Ty and his team went above and beyond making our move as seamless as possible. Extremely well communicated and handled hurdles along the way with poise. Would recommend Ty’s Moving to anyone who is in need of assistance. The trustworthiness, commitment to his word, and pricing were all stand out characteristics and I was grateful to have gotten the chance to work with him. Thank you again for everything!
Hi! I’m really pleased to hear about your smooth moving experience. It's wonderful to know that our communication and approach left a positive impression. I truly appreciate you recommending us and acknowledging our dedication and pricing.
Ty’s moving is responsive, profesional and fairly priced. They have helped us move materials and heavy cabinets twice at the Sloan Museum. Their care with our historic materials and the shelving they go into is a testament to their respect for their customers. Thank you, Ty and team! We’ll see you next time.
Hey Rachel! I'm really happy to hear about your positive experiences with us. It means a lot that you appreciated our care with the museum's materials. Looking forward to helping you again in the future!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff34
- hard working staff15
- fair pricing12
- helpful movers8
- affordability4
- safe moving3
- fragile item moving2
- whole house move2
- difficult move2
- moving blankets2
What the company says about itself
Taken from Ty's Moving, LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Chime Social Contact us now to get a free estimate Enter your full name: Enter your phone”Raw text captured from the page, including any surrounding navigation.