U-Haul Moving & Storage of Florissant II
Self-storage facility in Florissant, Missouri
Google rating
4.2
Ratings counted
54
Are 1 or 2 star
13.0%Above typical
The rating breakdown
7 of the 54 ratings in Google’s published star breakdown for U-Haul Moving & Storage of Florissant II are one or two star.
Against other listings in Florissant
3.9 percentage points higher than the middle of the 8 listings in Florissant we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 35 | 64.8% | |
| 4 star | 7 | 13.0% | |
| 3 star | 5 | 9.3% | |
| 2 star | 0 | 0% | |
| 1 star | 7 | 13.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is U-Haul Moving & Storage of Florissant II at 13.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Price matched the quote1 · 10%
- Professional and courteous1 · 10%
Counted across the 10 four and five star reviews we have read for U-Haul Moving & Storage of Florissant II. A review can mention more than one thing.
In their own words
Awesome customer service, great service, good pricing, very clean and well maintained, very neat and the staff was very friendly and helpful
Thank you for taking the time to leave such a positive review! We're pleased to hear that your experience at our U-Haul location met your expectations.
My experience has been perfect since start to finish. I moved in my unit and stored all my things peacefully. The building was clean. My unit was clean. It has plenty of space. Customer service was excellent and they werevery informative. I highly recommend.
Hi there! Thank you so much for choosing U-Haul. We're really happy to hear that you had a great time at our facility. If there's anything at all we can do to make it even better next time, please don't hesitate to reach out. We're always here to help!
Valor was absolutely amazing in our time of need. This was my first experience and I would use this location again. Thank you Valor, you are a life saver.
We really appreciate the positive review Natalie. It's great to hear that you had a good experience at our location. Thanks for choosing U-Haul!
It's my first time renting a storage unit, and the entire experience has been great so far. I appreciate the facility and staff.
We really appreciate the positive review Tatiana. It's great to hear that you had a good experience at our location. Thanks for choosing U-Haul!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cleanliness6
- quick staff2
- renting2
- nice employees2
What the company says about itself
Taken from U-Haul Moving & Storage of Florissant II’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Photos Pay Your Storage Bill What is 24/7? It's the way we allow you to pick up y”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- yellowpages.comdirectory
- chamberofcommerce.comdirectory
- mapquest.comdirectory
- nextdoor.comsocial
- birdeye.comreviews