Yepy Yipy Movers Inc
Google rating
4.6
Ratings counted
226
Are 1 or 2 star
7.5%Above typical
The rating breakdown
17 of the 226 ratings in Google’s published star breakdown for Yepy Yipy Movers Inc are one or two star.
Against other listings in Airdrie
6.1 percentage points higher than the middle of the 13 listings in Airdrie we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 194 | 85.8% | |
| 4 star | 13 | 5.8% | |
| 3 star | 2 | 0.9% | |
| 2 star | 1 | 0.4% | |
| 1 star | 16 | 7.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Yepy Yipy Movers Inc at 7.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Yepy Yipy Movers Inc, counted by matching the words they used.
- Damage to belongings2 · 18%
- Crew conduct2 · 18%
- Price rose after the quote1 · 9%
- Items missing or never delivered1 · 9%
- Late, delayed or a no-show1 · 9%
- Stopped responding1 · 9%
Counted across the 11 one and two star reviews we have read for Yepy Yipy Movers Inc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I booked these movers hoping to support local for a small, short move. On the day of the move no one showed up and when I called they said, "The back office tried contacting you yesterday and the day before to confirm the move and got no response so they assumed it was a no go." There were no missed calls and no emails sent. I now see this is a habit of theirs. Completely unprofessional and unacceptable.
Sorry to hear about your experience and also surprised this wasnt brought to our attention on time. We will look into it and get back to you
I had a very disappointing experience with this moving company. They were not forthcoming about their pricing at all. Before the move, I was given one price, but once the job was finished, they raised the cost significantly. They added hidden fees that were never mentioned upfront, and in the end I paid nearly twice what I was originally quoted. This lack of transparency felt misleading, and I would not recommend their services based on my experience.
Hello Mahamoud, you know the right thing to have done would have been to call the office. I believe you did your booking with me directly and I informed you about our charges. When I was informed that you mentioned you had no money and you … More
Move went well until I realized that my wedding band was stolen during the move. All they can say is 'moves are stressful, it will show up'. I'm waiting for them to show some accountability and own up to it...so far nothing. I would not …
Hi Mark, Sorry to hear that you still have not found your ring. I had tried to put a call across to you earlier today before sending your invoice but couldn't connect. Our contract clearly states that monetary items and jewelries be removed before our staff arrive to move your property as with the…
my experience was not food. First, the movers arrived a n hour later. Secondly, not everything was relocated because they said " we have things of different shapes" Further, two shelves were scratched, high gloss door was scratched too. …
Sorry to hear that you still were not happy with the resolution, you could have at least brought this to our attention and we would have happily worked with you to ensure you were satisfied.
I just had the worst move I have ever experienced and I have moved a lot! I had to be out by noon on the 31st and did not get access to my new place till the 1st. Day 1 they were 3 hours late. Mark showed up half an hour late and his …
Hi Carla, so sorry to hear that you had such an experience with our team. Hope our aftermath action was enough in making it up to you. Regards, Patrick: Yepy Yipy Movers
Booked well in advance only to have them show up in a tiny uhaul.. the movers were rude and unprofessional and ended up leaving us on moving day!!! Luckily we called another company who was able to accommodate us at the very last minute… DO NOT USE they’re absolutely disgusting…. Edit response to the owner: I bet you’re not sure who I am it’s not surprising after the way we were treated by you.. also I did call and speak to you guys directly on the phone after the incident..
Hello L, we are not sure who you are but would have been better if you brought this up with management before the complaint. We would wait to hear from you
We booked thic company several weeks ago and even emailed them to confirm well in advance. On our move day no one showed up. When we called to inquire they said they couldn't get a hold of anyone and couldn't do the move. Very disappointed as we had to call around and find another company last minute
Hello Jenna so sorry to hear about this. Hopefully we get the chance to make it up to you.
Driving east bound on Memorial drive, just past 36st NE, 8:15 am, September 3rd, a driver for this company failed to shoulder check almost colliding with my Rav4. As I laid on my horn, he continued to merge, not even attempting to avoid the collision. I'm not impressed.
Hello L Smith, wouldbt it have been better to call the office instead of taking the time to write up a review?
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast6 · 55%
- Professional and courteous5 · 45%
- Turned up when they said1 · 9%
- Price matched the quote1 · 9%
Counted across the 11 four and five star reviews we have read for Yepy Yipy Movers Inc. A review can mention more than one thing.
In their own words
Very friendly and efficient service. This is the second time we have used this company. There were a few issues due to some miscommunication causing our move to not be book in their system. They went above and beyond to correct the mistake and get our move done on time. You can not go wrong choosing this company.
Many thanks for your review, truly appreciated and hope we get the chance to serve you again in the future. … More
The moving team (Mark, Mark, and Henry) were professional, courteous, and efficient in moving our belongings from storage to our new home. All at a reasonable price. I will recommend this company. Thank you!
Many thanks for your review Andrew, truly appreciated and hope we get to serve you again in the future. … More
We had a great experience today with this moving company. Chidi and Benjamin helped us move my parents. They took extra care and quickly became known as the “Magic Movers” as they navigated stairs and turns to get everything in place to where my parents wanted it. Thank you!
Thank you for your kind review Nykol, we truly appreciate your patronage and hope we get the opportunity to serve you again in the future. Thank you
Henry and his helper moved us out of storage and into our new house today Henry helped us move the last time and I was happy to see him still on your team. He is excellent at his job, professional, knowledgeable and friendly. I …
Thank you for your kind review Lynn, we appreciate your business and hope to do more business with you.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- pricing54
- kind staff7
- affordability6
- polite movers5
- responsiveness4
- contract3
- funny staff2
- item safety2
- oversized-item moving2
- no damages2
What the company says about itself
Taken from Yepy Yipy Movers Inc’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“…outs. We are a fully bonded and insured company with WCB covered employees. Is”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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- Advertises free estimatessays on their website
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“. READ MORE Contact us Contact us for a free estimate. With our HQ based in Airdrie/Calgary,”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
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“…companies/call outs. We are a fully bonded and insured company with WCB covered em”Raw text captured from the page, including any surrounding navigation.