ZipSpace Storage
Self-storage facility in Tracy, California
Google rating
4.7
Ratings counted
65
Are 1 or 2 star
6.2%Above typical
The rating breakdown
4 of the 65 ratings in Google’s published star breakdown for ZipSpace Storage are one or two star.
Against other listings in Tracy
About the same as the middle of the 7 listings in Tracy we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 56 | 86.2% | |
| 4 star | 4 | 6.2% | |
| 3 star | 1 | 1.5% | |
| 2 star | 2 | 3.1% | |
| 1 star | 2 | 3.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is ZipSpace Storage at 6.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for ZipSpace Storage, counted by matching the words they used.
- Late, delayed or a no-show1 · 50%
Counted across the 2 one and two star reviews we have read for ZipSpace Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 18%
- Worked hard and fast2 · 12%
Counted across the 17 four and five star reviews we have read for ZipSpace Storage. A review can mention more than one thing.
In their own words
I had a great experience with A&A Mini Storage. Her customer service and professionalism were top tier from start to finish. She was respectful, knowledgeable, and made the entire process smooth and stress free. You can tell she genuinely cares about helping customers and keeping things organized and efficient. Good service is hard to find these days, and she definitely delivered. Highly recommend A&A Mini Storage if you want dependable and professional service.
Juan has been incredibly helpful from the moment I chose my storage unit all the way through moving out. The unit was clean, and I always felt confident that my belongings were safe, it was truly waterproof, dust-proof, and rodent-proof. When it came time to move out, Juan made sure I had access to a dolly and went above and beyond to help me secure my items on the trailer. Thank you for your excellent customer service! I highly recommend this company.
Thank you very much for the kind words! We try to make the storage experience as painless as possible. Customer service is a high priority, as well as giving a great value for safe and secure storage!
Thank you Juan😊, Zip Space is a great storage facility. They have good customer service, and Good units so stuff is safe from weather and pest. I have been there for a couple years and it's been great to keep my stuff there 🙌 Highly recommend them if you need to store stuff that want to hold on too. 😎 …
Thank you Donte! Our storage is unique. Getting the word out helps a lot. There are a lot of storage places our there, and we try to make ourselves stand out by having quality units, fair prices, and friendly staff willing to help where we can.
It’s like renting space from family! Juan is such a kind man! The entire property is clean and easy to get in and out of! I love that they have business meeting rooms as well! We had our office holiday luncheon in one of the rooms and it was perfect! I cannot recommend this place enough! 😁 …
Thank you so much for the nice words! We know it's tough to deal with storage when dealing with other things in life. A friendly face and "hello", as well as keeping a clean facility, can help to ease some of your worries. Glad to hear our efforts are having a positive effect!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff9
- clean property5
- secure boxes3
- safe facility2
- reasonable fees2
- personal storage2
- informative staff2
- easy access2
- security cameras2
- fast process2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- superpages.comdirectory