1-Call Movers
Mover in Burnaby, British Columbia
Google rating
4.9
Ratings counted
86
Are 1 or 2 star
1.2%Unusually few
The rating breakdown
1 of the 86 ratings in Google’s published star breakdown for 1-Call Movers are one or two star.
Against other listings in Burnaby
1.2 percentage points higher than the middle of the 19 listings in Burnaby we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 82 | 95.3% | |
| 4 star | 3 | 3.5% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is 1-Call Movers at 1.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for 1-Call Movers, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for 1-Call Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Zero stars, is what these movers should get. Although they were fast, the wrecked a number of my things.... My $3000 dollar storage bed. My sheets from my bed My end table lamp And worst of all the scratched my newly installed floors! My husband wasn't aware of all of the damage or how little their insurance covered. He paid them for there services, which I feel that shouldn't have accepted. The owner told me he would fix my bed.... I am sorry, last time I checked you were a mover and not a carpenter.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast46 · 59%
- Professional and courteous38 · 49%
- Turned up when they said26 · 33%
- Careful with belongings21 · 27%
- Price matched the quote7 · 9%
- Kept in touch3 · 4%
Counted across the 78 four and five star reviews we have read for 1-Call Movers. A review can mention more than one thing.
In their own words
Did a fairly big move and 1 Call Movers were recommended. They did not disappoint. Good communication throughout the whole process. They were professional and they showed up early. Fair rates and estimates were given. They took exceptional care of my furniture and belongings when disassembling, wrapping, moving and unwrapping. They took excellent care of the walls floors and doorways. They are really personable and genuine people Thanks Elmer and your crew for moving our family. Highly recommend, would use again.
Thank you so much for taking the time to write this amazing review and for trusting **1 Call Movers** with your big move. It truly means a lot to us. Moving a family is a big responsibility, and our goal is always to make the process as smooth, stress-free, and organized as possible from the first…
Elmer and Jordan were great! I would highly recommend 1-Call Movers, they were on time, efficient, fast, positive, super cost effective and no stress! If you're looking for great movers with great attitudes and at a great price, give Elmer and his team a call, you'll be impressed. Thank you, guys, for all your hard work! It was a pleasure.
Highly recommend this company!!! If you ever questioned using a moving company or moving on your own (ie. uHaul) save yourself the stress and please just book these guys, you won’t regret it. I know how difficult it is to look for a reliable moving company as many of them are pretty shady with fees, so I’m also here to tell you that there are no hidden fees. They tell you the cost upfront (it is also listed on their website).
I have used Elmer's services twice, the last time just recently on Friday, Feb. 16/18. Elmer was courteous and prompt, letting me know when he arrived at my storage locker and when he was finished and on his way to my new townhouse. I have some large and expensive pieces of furniture and Elmer took the time to wrap everything in plastic wrap and moving blankets to ensure that they arrived without any marks, scuffs or damage.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cost12
- reasonable rates7
- friendly crew4
- care with fragile items4
- trustworthy staff3
- last minute moves2
- packing a truck2
- fast move2
- short notice availability2
- upfront pricing2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory