168 car shipping 美国跨州运车公司
Vehicle shipping agent in Norwalk, California
Google rating
4.9
Ratings counted
430
Are 1 or 2 star
1.4%Unusually few
The rating breakdown
6 of the 430 ratings in Google’s published star breakdown for 168 car shipping 美国跨州运车公司 are one or two star.
Against other listings in Norwalk
5.4 percentage points lower than the middle of the 5 listings in Norwalk we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 421 | 97.9% | |
| 4 star | 3 | 0.7% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.2% | |
| 1 star | 5 | 1.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is 168 car shipping 美国跨州运车公司 at 1.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for 168 car shipping 美国跨州运车公司, counted by matching the words they used.
- Stopped responding1 · 20%
Counted across the 5 one and two star reviews we have read for 168 car shipping 美国跨州运车公司. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The company took the fee but you have to the rest of all the communication with the driver yourself. After the fee was given, I basically found it hard to reach the lady anymore. She would not pick up the phone. It was an extremely stressful experience.
Hello, we value all customer experiences, so we checked the call records of our customer service staff and drivers. They maintained contact with you despite traffic jams and delays along the way.
I transported vehicle East Coast to SoCal for them back in October, 2018. Until today, they have not paid me for the transport. It is over $1k. They steal from driver's pay and do not even care about it. I could not even file a claim with …
You should figure out before you left negative feedback. We have no idea about what you are talking about. I believe you reach the wrong company since we didn't ask you to do anything. Hope you find the right one to get your money back.
Bad business ethics and integrity need to be called out. This is an actual REAL review. I hired this company for our recent move and it turned out to be the WORST customer experience I've ever had- by a landslide. My dealings with the …
Hello, first of all, we are very sorry to have upset you. Our driver was very responsible for your vehicle delivery; there were no delays, and he picked up and delivered the vehicle on time. The vehicle arrived to you undamaged.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said5 · 26%
- Professional and courteous4 · 21%
- Worked hard and fast3 · 16%
- Kept in touch3 · 16%
- Careful with belongings1 · 5%
- Price matched the quote1 · 5%
Counted across the 19 four and five star reviews we have read for 168 car shipping 美国跨州运车公司. A review can mention more than one thing.
In their own words
This van delivery experience was excellent. I picked it up in Southern California on the evening of the 16th and it arrived in Northern California by noon on the 17th. The delivery was fast, and there was no damage whatsoever. The clerk was also very helpful, communication was smooth, and they were very professional! From shipping to receiving, everything went smoothly. The logistics information was updated promptly, which gave me peace of mind. Overall, I'm very satisfied with the experience!
Great service, smooth process, and reasonable price! Nerissa was able to take my last minute order and had my car picked up at the same day.
I had an excellent experience with Narrisa and this company and have used their service twice now. Both times, everything went smoothly from start to finish. One thing I really appreciated was that I could communicate through text messages. Whenever I had a question or something urgent came up, they responded quickly, which gave me a lot of peace of mind. I also compared quotes from several other transportation companies, and their price was definitely one of the best.
This is a very responsible company. From the initial contact to the delivery to the destination, everything went perfectly, and the vehicle arrived in perfect condition. If needed, I will definitely contact them again and recommend them to my friends. My route was Los Angeles to North Carolina. 👍 …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff24
- smooth process14
- fast speed13
- responsive staff13
- cross-state car transport9
- quick replies9
- response speed5
- vehicle intact4
- no hidden fees3
- flexible scheduling2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory