2nd Street Storage
Self-storage facility in Davis, California
Google rating
4.6
Ratings counted
9
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 9 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 1 of those is one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 8 | 88.9% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 11.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for 2nd Street Storage, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for 2nd Street Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Many units have no monitoring by their video cameras what so ever. They can do nothing to help when the unit gets broken into.
We have have several cameras, security alarms, on site management and the history of facility entry is recorded electronically. We have never had a unit robbed.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 75%
Counted across the 4 four and five star reviews we have read for 2nd Street Storage. A review can mention more than one thing.
In their own words
We've had multiple storage units at this location for the past 4 years. This is a clean, well-kept storage facility with climate control. The manager, Amber, is exceptionally professional and gracious. I love that they send out reminders to avoid late payment.
Thank you so much, we really appreciate the kind words! Greg
This storage is safe and secure. I've been using 2nd Street Storage for over two years and I've never had issues. The storage units are clean and dry. Since the storage spaces are indoors I've never had an issue with mold, mildew or pests. My only complaint would be that prices creep up every year.
One of the best storage places in Davis. Reasonable rates, exceptionally clean facility, good security. The staff is really friendly as well.
Thank you so much, we appreciate your kind words. Amber says hi.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- clean facility2
- friendly staff2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- yelp.comreviews
- chamberofcommerce.comdirectory