3 Men Movers - Frisco
Google rating
4.8
Ratings counted
65
Are 1 or 2 star
6.2%Above typical
The rating breakdown
4 of the 65 ratings in Google’s published star breakdown for 3 Men Movers - Frisco are one or two star.
Against other movers in Frisco
2.0 percentage points higher than the middle of the 11 movers in Frisco we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 59 | 90.8% | |
| 4 star | 1 | 1.5% | |
| 3 star | 1 | 1.5% | |
| 2 star | 1 | 1.5% | |
| 1 star | 3 | 4.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is 3 Men Movers - Frisco at 6.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for 3 Men Movers - Frisco, counted by matching the words they used.
- Damage to belongings2 · 50%
- Items missing or never delivered1 · 25%
- Crew conduct1 · 25%
Counted across the 4 one and two star reviews we have read for 3 Men Movers - Frisco. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Hello, used 3 Men Movers for approximately 4 moves that expanded from about once in 2018 (which was a 5 star review then), to more recently this year three separate moves. They moved my treadmill and disconnected it, then when we moved it to my house they were going to just drop it without reconnecting it, at which time the mover didn't know what he was doing and broke my treadmill which cost over $500 to fix, 3 Men Movers offered about $120 to cover it based on the weight of the items on the truck which…
Thanks for your feedback, James We are disappointed to hear about your experience but thank you for working with us to address your claim. Sometimes, how long a crew takes to move you depends on factors that can’t always be controlled or anticipated beforehand—(like the number of stairwells…
From the moment I scheduled the move, I encountered several issues. The customer service representatives were unhelpful and failed to provide accurate information. The most distressing part was the disrespectful behavior of the movers, especially the crew lead, Caesar. They not only spoke ill of me and my family in Spanish, but they even went as far as bad-mouthing me to my grandmother, which was entirely uncalled for and highly unprofessional.
Dear B Blake, we want to extend our most sincere apologies for the distressing experience you encountered during your move with us. We can assure you that this is not reflective of our company values nor the standard of service that we aspire to provide.
I'm revizing this review as I found out that the movers have damaged one of my $400 dollar TV's and two dressers. Currently working with them to get a claim amount of $175.00 back. The process is increadibly slow moving, as it has been 3 weeks now and I am still dealing with it. I am frustrated that on top of having to move, paying them $1,500, I need to wait so long to get my claim reimbursment. The movers were quick, however they were not careful at all. I am dissapointed with 3 men movers.
I was told a typical move for my furniture would be 2-3 hours. It was only 3 miles away. It took 6 1/2. $700 extra. I was billed twice so they took an extra $1200 out of my account then informed me it would take 5 days to give me my money back and there was no way to expedite it. The crew was fine but I do not feel I received the service and price I was told.
Hi Eric , We apologize for the frustration of a double payment and appreciate the opportunity to get that resolved for you. Thanks, 3 Men Movers
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast28 · 53%
- Professional and courteous26 · 49%
- Careful with belongings14 · 26%
- Turned up when they said8 · 15%
- Price matched the quote2 · 4%
- Kept in touch2 · 4%
Counted across the 53 four and five star reviews we have read for 3 Men Movers - Frisco. A review can mention more than one thing.
In their own words
Like the sign says, it's 3 guys. On time, fast, efficient, careful. Very professional with no wasted time. Seamless from signing up, to setting, and adjusting times, to billing and payment. I wouldn't hesitate to use 3 Guys again.
This is awesome feedback, Pat! We LOVE hearing that you had such a great move and hope to work with you if you ever need movers again! Thanks, 3 Men Movers - Frisco
Called to get a quote over the phone to move my older mother. Luke was amazing! Fast. Accurate. Warm. Knew the answers to all my worries. They’ll even wrap up the furniture so I don’t have to. I can plan the cost of whole move with no surprises using their base charge and hourly rate (which can get cheaper mid week). Soo happy, no need to search further. Peace of mind. Thank you for being soo patient and friendly! Looking forward to the move now instead of dreading it.
Thank you for sharing this, Tanya! Moving a parent takes extra care and clarity, and Luke embodies our belief that we know surprises are for birthdays, not move days. We’re glad he provided an accurate, warm, and seamless booking experience for you and your mother!
I’m happy I went with 3 Men Movers for my first move. The staff was friendly and responsive, which was made an overwhelming process feel a lot easier. Yasser, I’m particular, was of great service to me during my move. I felt that I could relax and he kindly walked me through the process of what would happen. I appreciate his service!
This is awesome feedback, Megan! We LOVE hearing that you had such a great move and hope to work with you if you ever need movers again! Thanks, 3 Men Movers - Frisco
This was the best moving experience ever. Joshua and his crew were right on time. They quickly had all my furniture wrapped and loaded. Then we had a 5-6 hour drive and they got everything quickly unloaded and set up at my new apartment. They were very careful with my things. I definitely would use them again in the future. I was also impressed with the office through my whole move. They stayed in touch with calls and texts days before the move, which put me more at ease.
Hey there, Kay! This is fantastic feedback! One of our guiding principles is that we arrive as strangers but leave as friends. So, whatever you need, we will walk with you through every step of your move. Joshua and his crew will love hearing about your review.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- crew17
- careful with belongings5
- quick team3
- truck3
- politeness3
- furniture pickup2
- helpfulness2
- reliable2
- timely movers2
- carefulness2
What the company says about itself
Taken from 3 Men Movers - Frisco’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
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“…and businesses move with confidence. Since 1985, we’ve earned a reputation as one of th”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…stays clear and easy to understand. Licensed and Insured Our Frisco crews are licens”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…ficient experience every time. GET YOUR FREE ESTIMATE Get Your Moving Questions , Answered Mo”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“Movers Association Member Accredited by Better Business Bureau Licensed and Certified by CertifiedMove”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…and easy to understand. Licensed and Insured Our Frisco crews are licensed, insured,”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“Crew of 3 0 years of experience 247 Moves 88% On-time Perfect Move Certifie”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- birdeye.comreviews
- yelp.comreviews
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- mapquest.comdirectory