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3 Movers 1 Truck LLC

Mover in Lawrenceville, Georgia

Google rating

4.5

Ratings counted

350

Are 1 or 2 star

11.1%Above typical

The rating breakdown

39 of the 350 ratings in Google’s published star breakdown for 3 Movers 1 Truck LLC are one or two star.

Against other listings in Lawrenceville

This company11.1%
Typical listing in Lawrenceville5.5%

5.6 percentage points higher than the middle of the 16 listings in Lawrenceville we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
29885.1%
4 star
123.4%
3 star
10.3%
2 star
61.7%
1 star
339.4%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is 3 Movers 1 Truck LLC at 11.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for 3 Movers 1 Truck LLC, counted by matching the words they used.

  • Damage to belongings13 · 35%
  • Crew conduct8 · 22%
  • Price rose after the quote7 · 19%
  • Items missing or never delivered5 · 14%
  • Late, delayed or a no-show3 · 8%
  • Stopped responding2 · 5%
  • Belongings withheld over payment1 · 3%
  • Claim or refund went nowhere1 · 3%

Counted across the 37 one and two star reviews we have read for 3 Movers 1 Truck LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewAngela H.Edited 4 years ago
As where the employees were fantastic, I could not have asked for better. The owner Monte is a liar. My daughter had a tree fall through her house and we were desperate to get someone there to try and get out what we could before it was stolen or rained on. I was quoted $180 an hour plus time from the warehouse to the storage facility. What should have cost around $800 I was charged $1409.50. PLUS the $75 deposit.
Reply from the business

After looking into your claim and hearing your recorded call you were explained over the phone all charges and estimated total for your move. the rate that was EXPLAINED WAS 180 per hour plus 1 hr trip which is 180 and it was told to you that we charge a long -distance tariff because of the…

1-star Google reviewToya M.a day ago
I WOULD NEVER DO BUSINESS WITH THIS COMPANY AGAIN‼️ 1. They arrived late, no text or call to provide an update. 2. They overcharge you on site, after quoting you a price and confirming there are no additional fees. 3. My bed was stained, file cabinet was dented, washer wasn’t connected properly, and some of my packed boxes were not handled with care. 4. Poor communication and unprofessional service. 5. As a woman, I felt taken advantage of‼️
1-star Google reviewDrew I.7 years ago
Saw the reviews at a reasonable price so I thought we would give them a chance, messaged us that they would like to come out and see what we had to move before scheduling pick up. They told us they would be out between 3:30-4:00 on a Saturday so we changed our plans to make sure we would be home, at 3:45 messaged them to let us know when they would be out. I called at 4:45 after no response, and no answer.
Reply from the business

Sorry for the bad experience Drew Ivey. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.

1-star Google reviewMiranda T.3 years ago
This company quoted me a price of around $700 for my move. Charged me a deposit up front of $175. Then call the day before to say that he had to go to a doctor's appointment with his son and couldn't do my move so he put me off on another company called Green truck. They charged me $1,100 for the move. When I complained it meant nothing to them. No refund at all. No refund for the deposit to Three movers and a Truck either! The company that did absolutely nothing but take my money.
Reply from the business

Sorry for the bad experience Miranda Thomas. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.

1-star Google reviewChevy S.4 years ago
Oh my goodness where to begin!! This company is absolutely horrible! They first off said $250 per hour which included the truck and 4 guys. By the time they were done my bill was $3,500.00 and it was 8.5 hours and a 75 mile distance. They left the house we were moving out of filthy water bottles and trash everywhere. Now the best part of all upon moving my items I to my new home we had a broken $500 desk, 3 damaged expensive mattresses. Master suite furniture was all damaged with scratches that cannot be removed!
Reply from the business

That’s not correct you where sent over paperwork as you asked. Feel free to reach out to our claims department. All of you belonging where padded and covered before we even moved out the house. We also have all pictures of any pre exciting damages with your furniture in its place.

1-star Google reviewSuzanne A.2 years ago
First I would like to start off by saying the 3 young men that showed up to move me did a good job. However, my problem lies with the owner or whomever is in charge of billing. I believe the guy I spoke to was Mike. I was quoted $185 plus a trip charge. I left a deposit of $185 which would be applied to the move. I moved from Lawrenceville to Winder. I purposely looked for a mover located in Lawrenceville to avoid paying a lot of mileage. The job took 4 1/2 hours exactly.
Reply from the business

Sorry for the bad experience Suzanne Anthony. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.

1-star Google reviewchristine S.Edited 3 years ago
I call this company weekly and leave a voicemail. Eugene does not return them or the text messages i sent him. I have proof of emails, texts and phone calls I used this company for a March 1 2020 move from Georgia to NJ. Eugene was great all the way till he left my home with my items. That is when the nightmare began. I don't need to rewrite what happened as Eugene knows what happened and repeatedly blames me for.
Reply from the business

Sorry for the bad experience christine steele. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.

1-star Google reviewHope T.10 months ago
Horrible and expensive experience. Choose anyone else. They had to reschedule for this past weekend with zero notice and then were an hour late for the rescheduled time. I was told it would be $165 per hour before they started. The move took 1.5 hours and I somehow paid over $1300 when you include the $100 deposit and tip (the tip was optional, and I did leave it bc I thought at the time of paying that all my items were moved (they were not) and it’s mainly on the owner, not the workers (however I realize now not…
Reply from the business

Sorry for the bad experience Hope Tavani. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous133 · 53%
  • Worked hard and fast93 · 37%
  • Turned up when they said53 · 21%
  • Careful with belongings47 · 19%
  • Kept in touch13 · 5%
  • Price matched the quote6 · 2%

Counted across the 253 four and five star reviews we have read for 3 Movers 1 Truck LLC. A review can mention more than one thing.

In their own words

5-star Google reviewDeangelo P.5 months ago
Hands down the best moving experience I’ve ever had. Eugene & his crew showed up right on time, worked fast, and handled everything with care. They wrapped and protected all of my furniture and made sure nothing was damaged. What really stood out was their attitude professional, respectful, and hardworking the entire time. Moving can be stressful, but they made the whole process smooth and easy. If you’re looking for a reliable moving company that actually cares about your belongings, I highly recommend them.
Reply from the business

Deangelo anytime you need us .

5-star Google reviewScott T.2 years ago
Eugene, Robert and the team at ‘3 Movers 1 Truck’ are amazing! We had the best service and communication ever. Our move was huge from Georgia to Idaho and did not come without challenges. Eugene and his team were able to accommodate us by moving his schedule around. And, for that , we were truly grateful. Their packing was incredible and everything got here in one piece and right on time. I would recommend this company to anyone moving anywhere! Thank you guys, you were awesome!
Reply from the business

Yes! Thank you Scott Tinsley, your feedback is very much appreciated. We are here for you, thank you.

5-star Google reviewking K.6 years ago
3 movers 1 truck really came through in the clutch for me. I was in a bind and had to move on short notice, 3 movers told me that I had nothing to worry about and that statement was accurate. Not only were they professional. They were on time and moved at a great Pace that saved me a lot of money. I recommend this company to anyone who wants to be moved at a fair rate while in a bind! Thank you 3 movers 1 truck 😊
Reply from the business

Thank you very much king of kings. We sincerely appreciate you taking the time to leave us such a wonderful review filled with kind words. You are always welcomed here, and we wish you all the best.

5-star Google reviewJakki R.5 years ago
From the moment I met Eugene, I knew he was the mover for me, and was I right!! This was a very big moving job! We had 2 tractor trailers of stuff which they packed, wrapped for 2 days and moved for 2 days. They became 12 men four trucks. They worked tirelessly and never lost their great attitude and smiles. The move presented an unexpected challenge when we arrived and the occupant of the house we were moving into had trouble getting movers to move her out.
Reply from the business

Very grateful for the kind words Jakki RoyalBryant. It helps us continue doing more moves, and please continue to recommend us to family and friends.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • friendly movers11
  • no damages7
  • efficient staff7
  • professional crew7
  • quick movers5
  • polite movers4
  • reliable moving company3
  • fair rates3
  • careful packing2
  • ease of moving2

What the company says about itself

Taken from 3 Movers 1 Truck LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “GA to handle your move. Call now for a free estimate on our affordable moving services. DON’”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…local moving services. Licensed and insured for local, long-distance, and interstat”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…with trusted local moving services. Licensed and insured for local, long-distance, a”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • bizapedia.comdirectory
  • chamberofcommerce.comdirectory

Before you hire 3 Movers 1 Truck LLC

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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