7 Bears Moving
Google rating
4.9
Ratings counted
167
Are 1 or 2 star
1.8%Unusually few
The rating breakdown
3 of the 167 ratings in Google’s published star breakdown for 7 Bears Moving are one or two star.
Against other listings in Casper
1.6 percentage points lower than the middle of the 13 listings in Casper we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 162 | 97.0% | |
| 4 star | 2 | 1.2% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.6% | |
| 1 star | 2 | 1.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is 7 Bears Moving at 1.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for 7 Bears Moving, counted by matching the words they used.
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for 7 Bears Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Making an appointment on the phone they were rude. Should have known then to not go with them. On the day of moving kept telling us they would be there shortly. Overall waited more than 2 hours for them to show. Ended up canceling over the phone, in which they offered no apologies and were very rude again. Would not recommend.
As the owner of 7 Bears, I’m sorry you feel we were rude to you. However, after careful deliberation of the facts & research regarding your interaction with us, we stand by the facts. The original person (not you) that contacted us called … More
booked them beginning of march for an early APRIL move. took a couple extra days for them to show. But they unloaded the uhaul in just under 2 hrs. Tipped quite generously to the 3 young fellows. I called them a few weeks ago for a different move, zero response... Figured its their busiest season ,okay no big. But then i waited and waited called again a week ago still nada. Nothing. Obviously im not a priority. Already called a competitor who's offering the job for half the price.we shall see how it goes...
We appreciate your business in the past and would have liked to help you again. As the owner, we are sorry you feel we ignored you. As a small family owned business, we have been very thankful for the growth in volume the Casper community … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast8 · 50%
- Professional and courteous7 · 44%
- Kept in touch1 · 6%
Counted across the 16 four and five star reviews we have read for 7 Bears Moving. A review can mention more than one thing.
In their own words
I was very impressed with the professionalism of the entire team. Communication and timeliness were excellent, but most importantly the team worked so hard and were so nice about everything! I highly recommend them. I'd like to say I'll be a repeat customer but I don't plan on moving ever again lol. I will however recommend them to friends and family. :)
Everyone was amazing! They were incredibly professional and friendly. Everything was moved quickly, and they took great care to ensure there wasn’t any damage. I will definitely recommend Seven Bears to my friends and family!
Great guys, hard workers, took tables apart to move and put them back together sturdier than they were to start with. Helped me out in a sudden emergency when another local moving company flaked.
Thank you for the review, Anne. We were happy we could accommodate you on short notice. We take great care and pride in everything we do for out customers. Feel free to reach out to us at the office to let us know what we could have done to get that 5th star as we strive for the best.
Excellent service. I had another moving company leave me hanging after they didn't show up 7 bears came on short notice got the job done fast. I Will definitely use them next time.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff17
- quick moving4
- clean crew3
- moving household items3
- safe moving2
- furniture reassembly2
- fast loading2
- short deadline2
- efficient move2
- easy booking2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- bbb.orgreviews
- chamberofcommerce.comdirectory
- facebook.comsocial