A-1 Advanced Moving & Storage, Inc.
Google rating
4.0
Ratings counted
27
Are 1 or 2 star
22.2%Well above typical
The rating breakdown
6 of the 27 ratings in Google’s published star breakdown for A-1 Advanced Moving & Storage, Inc. are one or two star.
Worked out from 27 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Tomball
18.9 percentage points higher than the middle of the 10 listings in Tomball we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 19 | 70.4% | |
| 4 star | 1 | 3.7% | |
| 3 star | 1 | 3.7% | |
| 2 star | 0 | 0% | |
| 1 star | 6 | 22.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is A-1 Advanced Moving & Storage, Inc. at 22.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for A-1 Advanced Moving & Storage, Inc., counted by matching the words they used.
- Damage to belongings1 · 25%
- Items missing or never delivered1 · 25%
- Crew conduct1 · 25%
Counted across the 4 one and two star reviews we have read for A-1 Advanced Moving & Storage, Inc.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I'm still in shock for what they just did. Quoted me for $99 an hour, $2 per box and roughly 6 hr total for packing, loading, unloading and assembling. Credit card payment was okay as part of the deal. They came with 3 folks on time, took 7 hrs for 2/3rd of the house and then bailed out. They said they won't do rest of the things and started cursing. I was very shocked and scared by their behavior. They told me to make cash payment of $988 for their incomplete work because they won't take credit card from me.
I have used this company at least four times over the years and be very satisfied but my last time an air mattress is missing. I have called several times and was told to write a letter which I did and have had no luck. Today I called …
I HAD TO PAY 180$ TO REPAIR A FENCE THEY BROKE !!!!! All they did was pull up the fence , say they don't have the right tools to move a hot tub and not show up next day. Absolute WORST service. …
By far the worst experience of moving. When they came to our house, they were very negative and grumpy. By day two The crew ended up quitting the job because they had gotten into an argument between each other. They told my 70 year old …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said1 · 100%
- Price matched the quote1 · 100%
- Worked hard and fast1 · 100%
Counted across the 1 four and five star review we have read for A-1 Advanced Moving & Storage, Inc.. A review can mention more than one thing.
In their own words
It’s been a few months since this company moved us but I wanted to make sure I left a review since they deserve it.... I recommend them 100%. From the first call to schedule them, to them showing up on time with good attitudes, to moving us quickly and for a fair price... we couldn’t have been happier with their service. They were upfront and honest throughout the entire process.... really could not have been happier with everything. A++++++
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- punctuality3
- job3
- furniture2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- bbb.orgreviews
- bizapedia.comdirectory