OIC Spa Movers
Google rating
5.0
Ratings counted
253
Are 1 or 2 star
0.8%Unusually few
The rating breakdown
2 of the 253 ratings in Google’s published star breakdown for OIC Spa Movers are one or two star.
Against other listings in Tomball
2.5 percentage points lower than the middle of the 10 listings in Tomball we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 250 | 98.8% | |
| 4 star | 1 | 0.4% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 0.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is OIC Spa Movers at 0.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for OIC Spa Movers, counted by matching the words they used.
- Price rose after the quote1 · 50%
- Late, delayed or a no-show1 · 50%
- Stopped responding1 · 50%
Counted across the 2 one and two star reviews we have read for OIC Spa Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Found them on Facebook marketplace. Reached out and received a generic response to call. I called and a man told me to send him the info of my hot tub. I did and never heard back. I have called and left messages and emailed with no response.
Mr. Logan, I apologize, I received a voice mail Thursday at 2:21 pm and a email. We are on the road sometimes all day and try to return calls with in 24 hours. I leave the phone in the truck while delivering, and it is not safe trying to return calls and messages while driving.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous13 · 57%
- Turned up when they said6 · 26%
- Worked hard and fast6 · 26%
- Kept in touch4 · 17%
- Price matched the quote1 · 4%
Counted across the 23 four and five star reviews we have read for OIC Spa Movers. A review can mention more than one thing.
In their own words
Good people. Excellent hot tub movers. I needed to get my hot tub moved quickly before my house closed. They were on time, professional, super helpful, and priced appropriately. Great experience.
Great job moving hot tub 30+ miles at a great price! I didn’t know what to expect so it was interesting to watch. Placed it perfectly at my daughter’s house. Very friendly and even followed up with another resource about a different topic about my pool chemistry!
Will, with OIC Spa Movers, was very responsive via text and phone, was friendly to work with, and was very knowledgeable. Upon arrival, we jointly devised a plan for getting my new 91” x 91” spa moved from my driveway to its intended …
Will with OIC Spa Movers did an outstanding job! He was professional, honest, and took great care throughout the entire move. It’s hard to find someone as reliable and trustworthy as Will. I highly recommend OIC Spa Movers to anyone needing a hot tub moved. Great service from a great guy—I wouldn’t hesitate to use them again!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- hot tub setup97
- hot tub moving51
- spa moving30
- informative staff7
- fence removal5
- personable team4
- hot tub installation2
- specialized equipment2
- difficult removal2
- last minute move2
What the company says about itself
Taken from OIC Spa Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“I have been in the Spa industry for over 28 years. I have seen a lot of different situati”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…or years to come. Customer Satisfaction Guaranteed OIC Spa Movers promises to provide qual”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- nextdoor.comsocial
- mapquest.comdirectory
- yelp.comreviews