A-Affordable Storage
Self-storage facility in Lake Charles, Louisiana
Google rating
4.3
Ratings counted
38
Are 1 or 2 star
15.8%Well above typical
The rating breakdown
6 of the 38 ratings in Google’s published star breakdown for A-Affordable Storage are one or two star.
Worked out from 38 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Lake Charles
14.3 percentage points higher than the middle of the 14 listings in Lake Charles we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 28 | 73.7% | |
| 4 star | 3 | 7.9% | |
| 3 star | 1 | 2.6% | |
| 2 star | 1 | 2.6% | |
| 1 star | 5 | 13.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is A-Affordable Storage at 15.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for A-Affordable Storage, counted by matching the words they used.
- Crew conduct2 · 67%
- Claim or refund went nowhere1 · 33%
Counted across the 3 one and two star reviews we have read for A-Affordable Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The lady that owns this place is rude and unprofessional and charged me for 2 months worth of rent when i only used it for about 25 days she then refused to refund me after already stating she would. Dont use this business
We are truly sorry your experience at A-Affordable Storage was not a satisfactory one. We are working diligently to make sure we provide a positive, kinds, and professional experience to all our customers. Please, accept our apologies and … More
This place tried to charge me for 2 months worth of rent when i only used it for less then 30 days. They also refused to give me my money back. I have used them more then once and now i will never go back. Save yourself the worry and find a better place
The lady is very rude and unprofessional. She talk with aggression and attitude for no reason. They don’t deserve any business and this establishment needs to be shut down.
We are truly sorry your experience at A-Affordable Storage was not a satisfactory one. We are working diligently to make sure we provide a positive, kinds, and professional experience to all our customers.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 57%
Counted across the 14 four and five star reviews we have read for A-Affordable Storage. A review can mention more than one thing.
In their own words
I am so grateful for this storage company and I can trust that my unit is secured and kept clean. The staff is friendly and will help whenever I have a need.
The best place to keep my belongings safe!! affordable and the management is absolutely amazing♥️ clean and nice.The location is convenient. I am a happy and loyal customer 😊 …
Thank Mrs. Shilak for your bussiness we will always be here to help you in your storage needs. Have a great year!
Very safe and secure! The people are genuine and friendly. I had a storage here for almost a year, and it’s been the best experience.
Everyone at Affordable Storage is so friendly! Great prices, great environment, I’ll definitely be renting from them again.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff9
- rent3
- environment3
- safety3
- secured units2
- owners2
What the company says about itself
Taken from A-Affordable Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…storage units that are being monitored 24/7 by surveillance cameras. We also offer”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews
- facebook.comsocial