A-American Self Storage
Self-storage facility in Visalia, California
Google rating
4.7
Ratings counted
169
Are 1 or 2 star
3.0%Around typical
The rating breakdown
5 of the 169 ratings in Google’s published star breakdown for A-American Self Storage are one or two star.
Against other listings in Visalia
0.9 percentage points lower than the middle of the 15 listings in Visalia we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 138 | 81.7% | |
| 4 star | 18 | 10.7% | |
| 3 star | 8 | 4.7% | |
| 2 star | 1 | 0.6% | |
| 1 star | 4 | 2.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is A-American Self Storage at 3.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 44%
- Worked hard and fast1 · 6%
- Kept in touch1 · 6%
Counted across the 16 four and five star reviews we have read for A-American Self Storage. A review can mention more than one thing.
In their own words
The manager at A-American Self Storage (JT) provided exceptional customer service. He went above and beyond to help, communicated clearly throughout the process, and made upgrading to a larger unit quick and painless. The new unit was clean and move-in ready. Highly recommend!
Thank you for the nice review Paula!
I have been a customer of a American self storage for 12 years they are amazing and go above and beyond expectations. The manager there is so friendly, helpful and always make you feel welcome. I've become friends I feel because I'm there …
Thank you for being a loyal customer Leandrea!
I love this storage. I've had my stuff here for 10+ years. I go in and out with no problem as long as it's during business hours. I don't get hassled or harassed by management like some storage places like to do to their customers. Rates are good, neighbors are great. Storage hours are enough to do whatever I need to do and my stuff has always been safe right here. Update: I'm still using this place. I've still never had a problem. The management team are nice guys but they don't allow anyone to run them over.
Thank you for being a loyal customer Tabitha!
its a good place to rent from clean facility and employees are awesome and storage is pretty well good secured so no issues at all and I'm only been renting there for 3 months so I'm very happy with my choice. and the prices beat other places.
Thank you for your business!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- unit selection6
- easy setup4
- unit size3
- discounts3
- secure storage3
- honest staff2
- respectful environment2
- access hours2
- clean unit2
- payment plan2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- superpages.comdirectory
- chamberofcommerce.comdirectory