A&J Gapa Haul It LLC
Moving and storage service in Bryan, Texas
Its address is in College Station, Texas. It appears here because Google returns it for Bryan.
Google rating
3.2
Ratings counted
21
Are 1 or 2 star
47.6%Well above typical
The rating breakdown
10 of the 21 ratings in Google’s published star breakdown for A&J Gapa Haul It LLC are one or two star.
Worked out from 21 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Bryan
42.4 percentage points higher than the middle of the 18 listings in Bryan we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 11 | 52.4% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 9.5% | |
| 1 star | 8 | 38.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is A&J Gapa Haul It LLC at 47.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for A&J Gapa Haul It LLC, counted by matching the words they used.
- Damage to belongings3 · 33%
- Crew conduct2 · 22%
- Stopped responding2 · 22%
- Price rose after the quote1 · 11%
- Items missing or never delivered1 · 11%
- Late, delayed or a no-show1 · 11%
Counted across the 9 one and two star reviews we have read for A&J Gapa Haul It LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
DO NOT USE THIS COMPANY! They broke my 55"TV, file cabinet, missing boxes, and over charged me. No response on resolving this issue. Worst company!!!
We sincerely apologize for the negative experience you had. At A&J Gapa Haul-It LLC, we strive to provide top-notch service, and it's disheartening to hear that we fell short in your case. We take claims of damage, missing items, and … More
Bryan / CS DO NOT use this moving company. Very unprofessional and rude. Spoke with the owner several days before my move regarding me living in a upstairs apartment and needing to be moved to another upstairs apartment next door. Owner agreed , gave me a flat rate of $200 for 2 hours. & said he’ll send me a contract to pay deposit. Days later no contract &I had to continue to contact him several times to see when would he be sending the contract and to confirm my move.
We sincerely apologize for the negative experience you described. This is not the standard of service we aim to provide, and we deeply regret that you felt mistreated and frustrated. Communication and professionalism are core values we … More
I scheduled an appointment with this company on Thumbtack for 10:00 am and put down a deposit. I confirmed the time and place with them again night before. The next morning while I was driving in from out of town, I got a call and text from the occupant of my old apartment saying that that movers had shown up at the apartment around 8:30am to get my furniture.
"Dear Jessica, Thank you for taking the time to share your feedback. We sincerely apologize for … More
BEWARE of A & J Gapa Haul-It. Spoke to them on the phone about a move. Wanted deposit of $100 to hold date. No problem until received contract the next day stating $100 was not deposit but fee for booking! Who charges $100 just to book? No problem with deposit as long as it was applied to move. AND contract stated .45 per mile that was never mentioned. Very misleading. Don’t be fooled, get contract first! #misleading #donottrust. #A&JGapaHaulitbadbusinesspractices.
We appreciate your feedback and apologize for any confusion or frustration you experienced. Transparency is extremely important to us, and it’s clear there was a misunderstanding regarding the booking fee and mileage charge. We regret that … More
If you like trespassing, threatening, and thieves these guys are for you. They will agree to a amount and then change it while stealing, holding on to, and blackmailing you. The owner states he is a approved vendor through thumbtack but after reaching out to the company he is not. His staff stated he has no insurance even though he insisted he had insurance. Damaged multiple goods and is now being pursued for said damages.
"Dear Dirty Deeds, We take accusations of this nature very seriously. After reviewing our records, … More
Why they made several spots on my sofa and broke my bookshelf. Left msg for manager no response. Don't start rushing bc you have another move7pm. Mess up my stuff and nothing Mgr.came out, just to say it was normal wear and tear. Who in …
We sincerely apologize for the inconvenience and frustration you experienced. At A&J Gapa Haul-It, we take the utmost care in handling your belongings, and we regret that we fell short in your case.
Won't say much but you will get screwed over so if you like being bent over this is the moving company for you. Nothing but liars and thieves always trying to put it in you stay away
"Dear Juddy Buddy, We take all feedback seriously and strive to provide the best possible service … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 30%
- Turned up when they said2 · 20%
- Kept in touch2 · 20%
- Careful with belongings1 · 10%
- Worked hard and fast1 · 10%
Counted across the 10 four and five star reviews we have read for A&J Gapa Haul It LLC. A review can mention more than one thing.
In their own words
I recently completed a move from South Texas to Bryan Texas, and I couldn't be more pleased with the outstanding service provided by A&J Gapa Haul. From start to finish, the experience was seamless and stress-free. The team was incredibly professional and responsive. They promptly addressed all my inquiries and provided clear information about the moving process. Their friendly demeanor and willingness to assist made the planning phase straightforward and reassuring.
Very professional quick and got the job done! Great guy and his helper was quick as well.
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. Getting the job done efficiently and professionally is always our goal, and we’re glad we could deliver for you. If you ever need moving assistance again, don’t hesitate to reach out.
Great moving service when you need prompt, reliable moving service. They call ahead to confirm moving details and show up early or on time. Professional and have all equipment ready to prepare any of your furniture items. Fair prices depending on the number of items you have to relocate. When about to move, have no fear, call A&J Gapa Haul-It LLC.
Thank you so much for your wonderful review! We're thrilled to hear that our team met your expectations with promptness, reliability, and professionalism. We strive to make every move as seamless as possible and are glad we could deliver … More
They did fantastic work moving us! Packed one day and moved in the next day. Everything was placed in the corresponding room and they moved anything we requested. I am SUPER impressed because I had a bunch of candles (over 100) to move and …
Thank you so much for your glowing review! We’re thrilled to hear that you had such a great experience with our team. Moving your candles, Legos, and TVs safely was a top priority, and we're glad to know everything arrived in perfect condition.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional team2
- owner2
- care2
- punctuality2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- bbb.orgreviews
- yelp.comreviews
- mapquest.comdirectory