G&M Haulers
Moving and storage service in Bryan, Texas
Google rating
4.8
Ratings counted
145
Are 1 or 2 star
5.5%Around typical
The rating breakdown
8 of the 145 ratings in Google’s published star breakdown for G&M Haulers are one or two star.
Against other listings in Bryan
About the same as the middle of the 18 listings in Bryan we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 134 | 92.4% | |
| 4 star | 3 | 2.1% | |
| 3 star | 0 | 0% | |
| 2 star | 3 | 2.1% | |
| 1 star | 5 | 3.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is G&M Haulers at 5.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for G&M Haulers, counted by matching the words they used.
- Crew conduct2 · 25%
- Damage to belongings1 · 13%
Counted across the 8 one and two star reviews we have read for G&M Haulers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
They will rob you! Tell you one price then it doubles then they want more for final delivery or they will auction your stuff! Do not use! The driver was threatening my son when they arrived keep your money and yourselves safe and steer clear of these thieves
Hired this company. Seemed ok in the beginning. At the end , the movers damaged my bookshelf and put Knicks on my sectional. They had another move to do @7. Didn't take precaution by shrinkwrapping certain items
Sabrina, we certainly apologize if any damage was caused, and ask that you contact us directly so we may be of more assistance.
After a very successful move a few years ago we were expecting great results from G&M. Unfortunately it was not so this time around. Items left behind, large items tagged for attic were instead hidden behind clothes in downstairs closet, and the list goes on. I understand somewhat rogue employees so normally would not bother with a negative review. The reason for this one is not the moving service, but the complete lack of response from the company concerning the poor move.
Best moving experience I have ever had, and I’ve moved a lot!!!! Update: I rescind that previous assertion! I discovered otherwise on my second move. They are not responsive to damage claims. Calls and e-mails are not responded to; their customer service and response time are weak. They blame damages on the customer rather than taking responsibility for them and don’t stand behind their claims policy. They need to learn some important lessons about customer services
We recently bought a house across town. We had used G&M Haulers last year and had an amazing experience with them, so it was a no brainer for me to hire them again to move into our new house. This was supposed to be a low stress move. My …
They came out and did a walk through with inventory count. Said that we would get their quote that evening or the next day. I called them on day 2 and was told that they were busy but to expect the quote that evening. I called every …
Paul, thank you for taking the time to voice your concerns. Please reach out to us at ([phone removed] to further discuss your concerns. Thank you and we hope to hear from you promptly.
Will NOT Honor prices listed on website, rude receptionist, poor CS. False advertising. Evidently, this mom & pop operation doesn't understand false advertising is ILLEGAL in the US.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 44%
- Worked hard and fast7 · 39%
- Careful with belongings4 · 22%
- Turned up when they said3 · 17%
- Kept in touch1 · 6%
Counted across the 18 four and five star reviews we have read for G&M Haulers. A review can mention more than one thing.
In their own words
Quick response to get a quote, easy to work with, showed up on time, very professional movers. They wrapped everything to protect the furniture, stacked everything neatly, and everything came out undamaged. Quick, efficient, polite, stress-free moving day… If there is such a thing! I would highly recommend these guys and their price was reasonable.
Best moving company in area hands down, great communication, professionalism, and you can count on them to be there when scheduled. Excellent care in wrapping and boxing items, can not speak highly enough of our experience - will definitely use them for all our future moves!
G&M Haulers moved us twice. The first time was Bryan to College Station, the second time was College Station to Conroe. Both times they did an absolutely fantastic job. I was so relieved to find a good, local, dependable mover. I usually assume something will break during a move. Not one thing was broken or lost. Amazing. They really know what they're doing! I can't say enough good things about them. I appreciate the time and care they take to do it right!
I cannot say enough good things about G&M Movers. From start to finish, they were a joy to work with. They were great communicators, very organized and easily the best priced in town. I had a LOT of stuff and they had everything packed, loaded and then unloaded in two hours. They even put my bed and my table together within that time. I highly recommend them for any move you have coming up!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- pricing33
- polite staff14
- professional movers12
- loading speed4
- prompt arrival3
- accurate estimate2
- moving heavy items2
- fragile item moving2
- antique moving2
- house moving2
What the company says about itself
Taken from G&M Haulers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“…he Bryan & College Station, TX Area Since 2007 Established in 2007, G & M Haulers”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“ESSIONAL MOVING AND STORAGE! Schedule a Free Estimate Call (979)-612-2686 Your Trusted Local”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- yelp.comreviews
- facebook.comsocial
- chamberofcommerce.comdirectory