A & M Moving
Moving and storage service in Red Deer, Alberta
Google rating
4.6
Ratings counted
31
Are 1 or 2 star
6.5%Above typical
The rating breakdown
2 of the 31 ratings in Google’s published star breakdown for A & M Moving are one or two star.
Worked out from 31 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Red Deer
4.3 percentage points higher than the middle of the 17 listings in Red Deer we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 26 | 83.9% | |
| 4 star | 3 | 9.7% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 6.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is A & M Moving at 6.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for A & M Moving, counted by matching the words they used.
- Damage to belongings1 · 50%
- Crew conduct1 · 50%
- Stopped responding1 · 50%
Counted across the 2 one and two star reviews we have read for A & M Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
This was, without a doubt, the worst moving experience I’ve ever had. Moving is stressful enough without the added chaos and lack of communication we endured with this company. Before our move, I confirmed with Matt (the owner) on the Wednesday before our Sunday move-out date that his crew would arrive at 10:00 AM. On moving day, no one showed up at 10:00. After waiting 20 minutes, I began calling, texting, and emailing Matt with no response.
Less then a star. Your lucky to get an answer back from this guy. Asks for information and takes days to respond. Couldn't get a proper quote and got hostile on the phone. Go with a different company
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 47%
- Worked hard and fast6 · 35%
- Turned up when they said3 · 18%
- Careful with belongings1 · 6%
- Price matched the quote1 · 6%
- Kept in touch1 · 6%
Counted across the 17 four and five star reviews we have read for A & M Moving. A review can mention more than one thing.
In their own words
Matt Darcy and Zane did a great job moving me from Alberta to BC. They were accommodating flexible they work carefully and quickly. Absolutely hardworking professional. Affordable and reasonable pricing. For me they went above and beyond as I was in a difficult situation and needed to be moved quickly. Great job guys!!!! Thank you!
Absolutely amazing from first communication to finishing the job! Professional, meticulous, efficient and reliable, cannot recommend these guys more! They took extra care to remove all doors, nails in the wall or anything that could damage our furniture and we were surprised with how cheap our invoice was when all was said and done. Will definitely be using this business again!
Energetic and efficient, Matt and his crew did a great job helping me move. They arrived on time and went right to work. I appreciated their skill in helping me place my large pieces of furniture and do some hands on tasks. I’d definitely recommend them and would hire them again!
I honestly can’t even put into words how Awesome Matt and Joel were to deal with we had to relocate from Red Deer to Grande Prairie on very short notice due to my Job. I was lost at what to do having only a few days to move! So I called A&M From the second I spoke with Matt on the phone I felt very confident they could get it done!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficiency15
- hard workers4
- communication4
- care of belongings3
- politeness2
- careful handling2
- invoice2
- on time2
- accommodating staff2
- thoroughness2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- profilecanada.comdirectory
- yellowpages.cadirectory