A Good Moving Company

TERRIBLE. DO NOT USE THIS COMPANY. I had an awful experience with A Good Moving Company. While the owner, Cipriano, seemed friendly and professional at first, the reality was far different. The customer service was abysmal. Despite promising a smooth and stress-free move, Cipriano's team was anything but prepared. They arrived late, lacked essential supplies, and were incredibly unprofessional. When I tried to address these issues with Cipriano, he was dismissive and unhelpful.

Used this company again 3 years later - and a lot has changed. Prices went WAY up. Movers complained about having to put things down stairs and put many of the boxes that should have gone in the house - in the garage - piled so high - it's hard to get to. Texted the owner about concerns with price and damage - no response. Will not use for the next move. Finally "settled" on damage reimbursement - he basically said take his measly offer or take him to court.

We had a move scheduled for a Friday at noon. At noon we received a call saying they were running late. We received several more calls like this until they eventually had to put us off until the next day. Being that we had to be out of the house on that Friday or risk an eviction, this was totally unprofessional. So Saturday arrives and it's the same story. This time it ended with either the owner or manager cursing then hanging up on us. Once again they no showed.

If you want damaged property and horrible communication, this is the company for you! I had no problem making contact with this company to request moving services. But when it came to the day of moving it was horrible and has been since. First, they were scheduled to come at 10:00 a.m., but did not show up until after 3:00 p.m. When they arrived, they arrived in a U-Haul truck without the proper equipment, causing me to leave my king sized bed behind.

We had a very bad experience with this company. We place most of the blame with the owner and his business model (which includes employing strong guys, but not professional movers). Here’s the summary: we spent *over three hours* reconfiguring and repacking our container after we paid the movers; the owner, Cipriano, was unbelievably disrespectful and berating to my wife on the phone when she called to discuss our concerns; and we showed pictures of how our container had been packed to the PODS employee who picked…

This review is not to bash A Good Moving Company or Cipriano. It is more of an informative review on what you might expect going forward with them. Cipriano is a very upfront person, which I can appreciate. He cuts straight to the chase and tells it how it is. He told me this in our first conversation. During the move, both of the movers were exceptional, they were polite and worked constantly to get my items moved out, no issues there.

Edit: BEWARE it APPEARS this company is writing FAKE REVIEWS of itself. Get off google and their reviews are way worse. If you read many of the 5 star reviews on google, they are all written in similar syntax and most of them are written by people with only one review written ever. That is a red flag. DO NOT USE THIS COMPANY. My review below is true and accurate and as you can see, the owner is quick to thank these fake reviewers but never responds to bad reviews.

AVOID AT ALL COSTS. Our experience with was an absolute disaster. Cipriano, the owner, initially came across as nice and communicative, promising a smooth move. However, he completely misled us about the quality of service. The crew he sent was inexperienced and unprepared. They arrived without proper supplies, didn't know how to pack, and caused significant damage to our furniture. They even knocked over a large tree in our front yard. The crew went over the contractual hours and still tried to overcharge us.