Two College Movers
Mover in Fort Collins, Colorado
Google rating
4.8
Ratings counted
749
Are 1 or 2 star
3.6%Around typical
The rating breakdown
27 of the 749 ratings in Google’s published star breakdown for Two College Movers are one or two star.
Against other listings in Fort Collins
1.8 percentage points higher than the middle of the 19 listings in Fort Collins we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 708 | 94.5% | |
| 4 star | 10 | 1.3% | |
| 3 star | 4 | 0.5% | |
| 2 star | 8 | 1.1% | |
| 1 star | 19 | 2.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Two College Movers at 3.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two College Movers, counted by matching the words they used.
- Damage to belongings11 · 41%
- Price rose after the quote7 · 26%
- Items missing or never delivered7 · 26%
- Late, delayed or a no-show3 · 11%
- Stopped responding2 · 7%
- Crew conduct1 · 4%
Counted across the 27 one and two star reviews we have read for Two College Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Very nice people. They were respectful and communicated very well throughout the process. Unfortunately they did not do good work. One of moves showed up late and when he did show up I had to continue to keep him on track. He was always looking for someone to stop and talk to. We asked them to take apart our beds and put them back together. This was done so poorly. We are now missing parts to the beds. Since they went over the estimate time you can tell they were cutting corners at the end of the day.
Dear Scott, We take pride in the customer service and communication we provide to our clients. We also strive to find the right fit (employee) for not only our team but for our customers and what I can say about the individual who was late and talking during your move, is that he is no longer with…
2023 REVIEW: Took their time milking the clock, 10 minutes between trips from the truck, 4 hours to build a bed that takes 1 hour based on previous moves. The guys took a 45 minute lunch break in the clock. Sad to be taken advantage of, they promised to subtract 45 minutes off the total time. Damaged furniture and no care for your belongings. Not the previous experience I’m familiar with.
Dear Kevin We take feedback seriously, and I want to address each point you've raised with the seriousness it deserves. Regarding the damages claims to your furniture and belongings, we regret that these issues were not immediately communicated to us.
I had absolutely DESPISED experience with these movers and I would NEVER EVER use them or recommend them again. In summary- Either pay the extra money for a real moving company or just recruit some friends. They are def. not worth the bother. My story- I wasn't needing much only a small apartment- worth of furniture. I had set my appointment without issue 3-4 weeks ahead of time. The day of the move, I just had a sinking feeling because I hadn't received any confirmation.
Hi Shannon, our goal here at Two College Movers is to make sure every customer is satisfied with there experience and we are sorry to hear that you had a negative one. Please contact us and we will see what we can do to remedy the situation.
Al the owner, will help himself to what ever account you put on file. BEWARE!!! I was charged the quote plus the accurate price ..... so an EXTRA $850.00 was pulled from my account They forgot to move a bed mattress which when I told drivers... they didn't give a Damn. So I had to go get it and shove it in my suv. I'm 61 and it was upstairs.... which is why I hired movers. They also let behind 15 boxes I had to carry down steps. Also they left a floor lamp.
Thank you for your feedback. I’m truly sorry to hear that your experience did not meet your expectations, and I’d like to address the concerns you raised. First and foremost, I want to clarify the billing issue.
Absolutely terrible and I would never recommend Two College Movers to anyone. I'll be concise below, but this was an extremely frustrating experience and could vent for pages. I hired two movers for a two-bedroom apartment. Three people showed up in the truck for some reason, but I was told only two were moving me...fine so far. Within an hour of showing up and moving very slowly, one of the movers started vomiting everywhere.
Dear Mr. Rasor, We have carefully reviewed your recent review of Two College Movers, and it is with great concern that we address the misleading and inaccurate claims made in your statement.
Pros: On-time, polite, got the job done. Cons: They under-bid by 35%, with an accurate list. We decided to add a piano based on their quote that by adding an extra guy, the move would be done faster and in total it would only cost us $30 extra. The third guy did A LOT of standing around, folding blankets, and in fern wrap very little of the moving. The crew was nice, but seemed pretty green, taking multiple tries to get things through doorways.
We take pride in how we conduct business and strive to retain a happy customer every time. In order to continue with that quality of service we require accurate information prior to your move. Katie did not inform us of the piano until the night prior to her move.
Well, my move with these folks was 18 months ago, but they keep asking me to post, so...: The scheduler did not explain the job to the two movers - some packing and hauling, no furniture - from a 1 BR apt. Two guys arrived the first day and stayed only 3 hours because another move had been double-scheduled. Great. This meant they had to come the morning of the second day and I had to vacate by 1 pm, so of course the lessor arrived and complained and an argument ensued while the two movers were at lunch.
Dear Richard Gross, Thank you for taking the time to share your experience with Two College Movers. We sincerely apologize for the inconvenience you faced during your move. It is our standard practice to ensure our team is well-prepared and informed about the specifics of each job, and it seems we…
We used Two College Movers when we first moved to Fort Collins six years ago, so when it was time to move again, they were my first call. At the start, everything was great, accommodating, helpful, and responsive. On moving day, they showed up on time and were very polite. Unfortunately, the move itself was a mess. I had four movers, but at times three of them were just standing around trying to figure out how to pack the truck. I had them disassemble and box my TVs and take apart two beds.
We appreciate you choosing us again after your first experience and for noting that our team was on time and professional. We take concerns about damage, missing hardware, and job performance seriously.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast239 · 45%
- Professional and courteous236 · 45%
- Careful with belongings99 · 19%
- Turned up when they said76 · 14%
- Kept in touch32 · 6%
- Price matched the quote10 · 2%
Counted across the 530 four and five star reviews we have read for Two College Movers. A review can mention more than one thing.
In their own words
I recently hired Two College Movers to move across town, and I couldn't be happier with that decision! This was my first time hiring movers, and I was worried the movers from Happy Gilmore were going to show up and try to take my grandfather's golf clubs. Instead, Alan & Joseph showed up a few minutes early, moved everything quickly and efficiently, and treated my possessions as they were their own.
Kevin, we’re so happy to hear that your first moving experience with us was a success! Alan & Joseph are fantastic, and it’s great to know they took such great care with your belongings and your new home.
The entire organization was a pleasure to work with. It was a last minute request on my part due to illness in the family ( my helpers). They were very accommodating. Joey and Zander, the two movers, were great. They were on time, curious and hard working. No time was wasted. They packed well, responsive to a couple suggestions or questions and were a pleasure to work with. We finished ahead of schedule and under budget. Again guys thanks so much for all your help up and down all those friggin stairs. Harry
Thank you, Harry, for your wonderful feedback. We are thrilled that Joey and Zander could make your last-minute move a smooth and efficient process, despite the challenging circumstances. Your kind words will be shared with them to acknowledge their hard work and professionalism.
I’ve moved many times in my life and know what it takes to assess, plan and execute long distance moves. The crew of Aaron D, Matt G and Said A did a great job of communicating with us throughout the packing, loading and unloading as there are always questions and issues that come up. The fact that they were very consistent in talking with us made us feel they knew what they were doing and by far are the most professional team that has moved me. And that includes a move to Hong Kong and back!
Mike I want to start by saying thank you for the such kind words. Your appreciation to detail and communication allowed our guys to shine and it sounds like they nailed it. It makes us proud to hear they take the job seriously and treat everyone and everyone's belongings with respect.
As an owner in this industry, I don’t hand out praise lightly but Two College Movers has absolutely earned it. Whenever we’re running jobs out in Colorado, they’re our go-to crew for unloads. They consistently show up on time, ready to work, and represent themselves at a level that reflects well on everyone involved. Their team is professional, presentable, and genuinely courteous with both our crews and the end customer. In an industry where true professionalism can be hard to come by, they stand out.
Landon, this means a lot thank you. We don’t take partnerships like this lightly, and it’s always a priority for us to show up in a way that reflects well on your team and the customer.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficient staff66
- professional movers18
- careful handling of furniture17
- quick move14
- punctual staff5
- local moves3
- long distance moves2
- accurate quote2
- college movers2
- piano moving2
What the company says about itself
Taken from Two College Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“…for the job, as well as insured and licensed. Our vehicles are fully stocked upon ar”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…professional movers you can trust. As a family-owned company serving this community for 13 y”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“College Movers Fort Collins, CO Get A Free Quote Now Google Rating 4.8 Facebook Reviews”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…can trust. As a family-owned company serving this community for 13 years and over 20 years of experience, we’re”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…is qualified for the job, as well as insured and licensed. Our vehicles are fully st”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yelp.comreviews
- yellowpages.comdirectory
- facebook.comsocial