A-Okay Moving & Storage
Google rating
4.0
Ratings counted
21
Are 1 or 2 star
23.8%Well above typical
The rating breakdown
5 of the 21 ratings in Google’s published star breakdown for A-Okay Moving & Storage are one or two star.
Worked out from 21 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Columbus
12.0 percentage points higher than the middle of the 11 listings in Columbus we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 14 | 66.7% | |
| 4 star | 2 | 9.5% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 9.5% | |
| 1 star | 3 | 14.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is A-Okay Moving & Storage at 23.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for A-Okay Moving & Storage, counted by matching the words they used.
- Damage to belongings2 · 40%
- Crew conduct2 · 40%
- Stopped responding1 · 20%
Counted across the 5 one and two star reviews we have read for A-Okay Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
There is a level of competence and professionalism you expect when a moving company comes to move your house hold goods. This company had neither. Packers came but did not pack everything the first day. The second day the company did not come with enough crates (we PCS overseas). The third day (the last day of the scheduled move) they still showed up with not enough crates. The crew on the third day had no idea what was to be packed because nobody from there company did a proper inventory of our house hold goods.
On 1 June I believe it was they moved us from Columbus, Ga to Hamilton, Ga three men and 1 truck $120 a hour. Jerome the head mover that day was courteous and professional. Overall they worked quickly and for the most part without incident. If you want insurance on the items you are moving it is a strange policy. We decided we did in fact want insurance on at least 2 of our TV's yet we needed more because it had to come out to at least $5000 so we included our Samsung refrigerator.
I've had better moving services than these folks. Honestly the worst and most unprofessional! Not only were they late on arrival, but they stained my carpet from the rain and didn't lay down a tarp while they were moving into my apartment. They heckled my dog while she was crated and barking at them, they knocked over my trash can and dog's water dish and food bowl, and made such a mess! Worse, they dropped my piano and tried to flirt with me as if this was normal. So rude and inconsiderate!
This place isn't for 53's. It's a very small place that has no loading dock for big trucks. If it's a bobtail it's good. Building is at dead end of parking lot on the left. Just a horrible place to load military stuff.
This Driver is very insufficient he just showed up at 3:30 did not call ahead to let us know that he was coming. We had other things going on in the warehouse that had to be completed for another military shipment. It has been working fine for 20 years here.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said2 · 20%
- Professional and courteous2 · 20%
- Careful with belongings1 · 10%
- Price matched the quote1 · 10%
Counted across the 10 four and five star reviews we have read for A-Okay Moving & Storage. A review can mention more than one thing.
In their own words
Prompt, professional service at a fair price. Will look to these guys for any future moving needs. Highly recommend :)
I contacted these guys to help me with moving a couple large items across town. One of these items being my prized Grand Piano. The other being my family's pool table. Not only did the men show up on time, but they were incredibly careful with my belongings(and trust me.... I inspect EVERYTHING). Thanks again, A-Okay!
A-Okay did a fantastic job moving me and my fiancé into our first home. They are friendly, timely, professional, and I would recommend them to everyone!
Hayden, thank you for your kind review. We appreciate your business! - A-Okay Moving
Outstanding! They got to us on very short notice and the guys they sent out did an incredible job. Highly recommended!
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- manta.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews
- yellowpages.comdirectory
- facebook.comsocial