Coleman American Moving Services, Inc.

I would give no stars if I could. This is the most unprofessional moving company I’ve ever dealt with. Delivery was 4 days late and many items were damaged, including china which was crushed into little pieces. The worst part was the lack of communication. No one would communicate with me about what was going on and I had to constantly contact the company to find out when my items would be delivered. The “manager”, Jake, was supposed to call me on day 1 to let me know when delivery would happen.

Edit: Well, this is awkward. I went from having outstanding 5 star service to abysmal in just one day... let's split the difference based on how I'm feeling this morning and call it 2 stars. Bottom line, the moving truck and loading team did not arrive to my house until 4:50 pm and did not finish loading until 11:00 pm. This forced me to reschedule my move out inspection and get on the road about 18 hours later than I'd planned and will require some late hours to make up the time.

This company should be investigated for theft. We were missing items that were packed in original packaging. We paid over $2000 for insurance, giving them over 17,000 total for our international move. We were told and have in email that we had 5 days to report missing items. Now they are telling us that we had to check them as the items were delivered. This task would have been extremely as there were 7 people moving boxes off the truck. It was also raining, which would have compromised my belongings.

We just received our shipment after moving from Ft Benning and this is by far the worst experience with movers in my 12 years of service. Most of our things are damaged beyond repair. All of our children beds are broken and a brand new flat screen tv is broken after they decided to pack it in the same crate as our SMOKER and outside patio furniture. It’s crazy how they shoved our things with stuff that would ultimately cause damage.

By far the worst company I've ever had to deal with. The broke my stuff upon packing. Then didn't say anything about it I caught the guy. Then he broke something else and shoved it in the box. Was drunk and had a attitude problem. Loading no issues however trying to get a drop off day and time is like pulling teeth. The representative at the desk I called has an attitude as well. Didn't take any of my info down other than contact info and said let me call you back. I waited 2hrs and still nothing.

First let me start by saying the ladies who came and packed my belongings were pleasant to work with and we’re proficient. HOWEVER the movers showed up 5hours later than the allotted window they gave me. When they arrived they made it abundantly clear they didn’t want to be here and even complained openly about the amount of things they needed to move.

Coleman Worldwide Moving has to be the most inept moving company in this country. They no-showed us the day of packing, they were late the day they managed to pack us. They sent out some of the laziest, most unprofessional mouth breathing fools to load a truck whose actions were not limited to smoking on my front porch, utilizing my handmade bench for their lackadaisical approach to their job, spending over half a damn hour discussing overtime pay and how to calculate it.

My household goods were moved and stored with this company while I deployed overseas to a combat zone for a year. Much of my furniture, to include my coffee table, entertainment system, children’s beds, my wardrobe and chest, kitchen table, computer table, were all damaged. My recumbent bike outlet cord missing. Unique unit plaques and awards crack or completely broken. And so much more! This is what this nation’s Soldiers can expect to come home to when you choose this company!