A-Secure Storage
Self-storage facility in Lawton, Oklahoma
Google rating
4.2
Ratings counted
48
Are 1 or 2 star
14.6%Above typical
The rating breakdown
7 of the 48 ratings in Google’s published star breakdown for A-Secure Storage are one or two star.
Worked out from 48 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Lawton
8.4 percentage points higher than the middle of the 16 listings in Lawton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 34 | 70.8% | |
| 4 star | 5 | 10.4% | |
| 3 star | 2 | 4.2% | |
| 2 star | 0 | 0% | |
| 1 star | 7 | 14.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is A-Secure Storage at 14.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for A-Secure Storage, counted by matching the words they used.
- Crew conduct3 · 75%
Counted across the 4 one and two star reviews we have read for A-Secure Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I used this place for a few years. About a year ago I moved to a different part of town but decided to keep my unit. I asked one of the receptionist if I could use the moving truck they advised for free use if you occupy a unit. I wanted to use the truck to move some things from my old residence to the storage unit and drop a few items off at my new house. Just to be clear, I did not use their truck to move my things, I just moved a few items after I dropped off the items in storage.
Beware of the old gray haired goat in the office. She turns mean and gruff when she don't get her way. Got mad cause we moved our stuff out after 1mth and on the 1st day of the month. Said she should charge a cleaning fee. When we have proof of pictures all stuff was out She got mad and said she was calling the cops. Good luck with that. Lol. I wouldn't store my stuff there glad we moved ours.
Very rude Lady on golf cart. If I could give -10 i would. Went to tell her I left keys in unit while she was making her rounds and she said I had to take them to office. I was trying to make less contact with people as possible. We left …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Kept in touch1 · 13%
- Professional and courteous1 · 13%
Counted across the 8 four and five star reviews we have read for A-Secure Storage. A review can mention more than one thing.
In their own words
I had them for little over two years maybe longer I can’t remember. Never had any issues with my unit. Customer service was amazing. It was a great experience! Move in and out process was SUPER simple!
A storage place that accomodates military and civilian personnel with the lowest rates for storing personal items, even goes to reserve whatever size of locker you need, glad I'm one of their customer.
Thank you! We appreciate your business.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff8
- rent4
- cleanliness3
- security3
- office staff2
- golf2
What the company says about itself
Taken from A-Secure Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“248-0863 --> Locally Owned and Operated Since 2004 About Our Facility Facility Map Free Mo”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“Touch Customer Feedback Pay Online Rent 24/7 4511 SW Lee Blvd Lawton, OK 73505 (58”Raw text captured from the page, including any surrounding navigation.