A to Z Valley Wide Movers LLC
Its address is in Gilbert, Arizona. It appears here because Google returns it for Mesa.
Google rating
4.7
Ratings counted
321
Are 1 or 2 star
7.2%Above typical
The rating breakdown
23 of the 321 ratings in Google’s published star breakdown for A to Z Valley Wide Movers LLC are one or two star.
Against other movers in Mesa
5.6 percentage points higher than the middle of the 19 movers in Mesa we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 293 | 91.3% | |
| 4 star | 4 | 1.2% | |
| 3 star | 1 | 0.3% | |
| 2 star | 2 | 0.6% | |
| 1 star | 21 | 6.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is A to Z Valley Wide Movers LLC at 7.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for A to Z Valley Wide Movers LLC, counted by matching the words they used.
- Damage to belongings6 · 33%
- Stopped responding4 · 22%
- Items missing or never delivered2 · 11%
- Crew conduct2 · 11%
- Late, delayed or a no-show1 · 6%
Counted across the 18 one and two star reviews we have read for A to Z Valley Wide Movers LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Zero stars. DO NOT USE THEM!!! By far the move from hell!!!! I’m still waiting for them to contact me back on all of the damage that was done from my move. It has now been well over one months time. I moved on 7/28/18 & have mass amounts of damage to my artwork, washer and dryer, china cabinet, antique secretary, coffee table, walls, carpet! There’s not a lot they didn’t damage!! I was charged over $3k for my move after being quoted way less!
Thank you for your feedback. This is a lose lose situation for us, this customer has decided to leave multiple reviews under different names for the same move. She is entitled to her opinion regardless of what service we provided her and if what she says is true or false. Nothing I can do about it.
A to Z Valley Wide Movers no called, no showed on the day our move was scheduled 6/24/17. To date they still have not called or emailed to explain the situation or apologize. They were scheduled to arrive between 8-9am, at 9:00 I called, at 9:30 I called and also emailed, at 10:00 I called and texted. Not only did this company not show up, they didn't answer their phone, email, or texts.
I left you a message on face book please give us a call on our office number at [phone removed] to discuss this issue. We apologize for this inconvience to you and your family. Thank you, Michael
This has to be the worst experience I’ve had with a business. This truck was blocking my parking spot. I asked them when they were moving and the guy in the picture said right now. After waiting a few minutes I went to ask the person to ask how long he would be and he started yelling at me and got in my face while I was in my car. Even spit on my car. He must have been having a very bad day but he didn’t need to take it out on someone just asking how long he would be.
Our team is at U-haul unloading our customer where there isn't assigned or reserved parking. Our team would never do what this person is accusing us of, we are professional and we would simply move our truck if Mr. Buck needed. This incident never happened.
This company is using a shell called A to Z Valley movers, but it is really called Leo's moving Service. Know I know why. I was quoted $4,500 to move last month from San Tan Valley, AZ to Provo, UT. I was living in a 3 bedroom single family home. The owner of Leo's moving LLC came out to give me a quote. I asked if it would fit in a single 26ft moving truck. He looked around. He wrote down a list of furniture that would fit, I told him I would get rid of the rest of the furniture.
I'd like to start by giving some background on our company and the moving industry. We own two moving companies in the valley, A to Z Valley Wide Movers and Leo's Moving. A to Z Valley Wide Movers is our local company which we started around 10 years ago.
Worst experience I've ever had with any company in my life. I just recently moved with this company Wednesday 05/12/2021. They only moved 6 items of mine. A 65 inch TV, a 75 inch TV, a sectional sofa, a glass wall calendar, a gas grill and a Traeger smoker. Somehow they managed to smash not only 1 TV but both TV's. When they brought my 65 inch TV off of the truck it wasn't wrapped in anything at all. My 75 inch TV was wrapped in a blanket and shrink-wrap but they still managed to break that.
This review was not submitted by one of our customers. We completed a move for our client and he requested we make an additional stop with two TV's, a smoker and a sofa. Our client was giving these items to shaintain. At the time of booking we explain to every client our company policies.
I'm sitting in my apartment, with a restless three year old, for going on three hours now. These guys were suppose to be here at 1pm. Called last night to confirm the time. So it's not like they didn't know. I tried calling at 2 to see where they were. No answer. At 2:25 they called "to confirm" 4. I said it was suppose to be 1. The guys name was Nathan. I heard him mumble to someone else "it was suppose to be 1". So obviously they are clueless.
Jason, we are disappointed to hear that you had an unpleasant experience with our moving company. We always work hard to make sure we prioritize each customer and provide effective communication for everyone.
Potential Customers Beware!!! I am the manager of a Self Storage Property. This company was used by one of my customers to move property into a unit. While here, the driver of the A to Z truck, hit the side of one of my buildings causing significant damage. Which he denied. Despite video evidence, the owner of this company has refused to acknowledge responsibility, knowing that if we cant get is resolved his customer may be on the hook for payment of repairs.
Jenn from U-stor called our office accusing us of damaging their building. She explained to our rep that the truck tore up the siding and roof tiles with the top corner of our truck. I immediately went out to the job site that the truck was on and inspected all corners on the box of the truck.
The movers showed up on time, were quick and efficient, however, I feel they were pretty careless with my stuff (as evidenced by my TV). They did warn that their policy makes them not responsible for damage to a TV unless you have the original box (they’ve probably broken a few because who keeps those bulky boxes??) but they assured me they would be careful and pack it up great. Wasn’t bad service but clearly they don’t take good care of your stuff while moving it. Shop around and find another company.
Derek called in a couple hours after our crew finished and asked for the tip he gave the movers stating we had broken his TV. We obliged. We spoke to both employees on the move the TV was padded and placed against the wall in our truck with pads in between the TV and the wall.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous142 · 50%
- Worked hard and fast127 · 45%
- Turned up when they said85 · 30%
- Careful with belongings41 · 14%
- Kept in touch17 · 6%
- Price matched the quote11 · 4%
Counted across the 284 four and five star reviews we have read for A to Z Valley Wide Movers LLC. A review can mention more than one thing.
In their own words
We scheduled two guys for two hours to unload our moving truck on a Saturday morning starting at 8:00 am. They were to meet us at our storage unit. One guy was on time, the other was not. The guy that was on time remained in his vehicle while communicating with the company as to when we could expect another person to show up.
We appreciate your feedback and business, we look forward to working with you again. Thank you!
We were very pleased with A to Z, they went above and beyond when helping my mom move into her new house. They were prompt, professional and able to schedule the move on short notice for a reasonable price. Everyone we’ve dealt with has always been very courteous at helpful and the movers took good care with the furniture and to protect the floors. We will definitely remember them if we need to schedule a move again in the future.
It's a pleasure to be of service, Jennifer! Thank you for taking the time to leave us a review.
The way I ended up with this moving company is the most ridiculous, Twilight Zone-y experience ever but after all is said and done, I am so happy it worked out this way. I had movers scheduled for Saturday and they didn't show. On Sunday morning I looked around on Thumbtack for movers and came across another company that I thought I called. Somehow I got in touch with Diane from A to Z who called me by my first name from the start. She said they would be there around 2 depending on the morning job.
We're sorry to hear about the initial scheduling issue, but we're delighted that everything worked out smoothly. We appreciate your kind words and are pleased that we could help you through a stressful situation. Thank you for choosing A to Z, and we wish you all the best in your new space!
A to Z is the best moving company I've ever used and I will certainly use them again the future. Carl and Matt took great care with my belongings and were conscientious throughout the entire process. AGreat guys. The entire move only took 3 hours. I obtained quotes from 10 moving companies and I'll save you the time and let you know they're all comparable and A to Z is competitive with their pricing. Phone calls and yelp messages were promplty responded to.
Thanks for the review, Christine! We are pleased to know that you chose us from so many moving companies in Arizona. We try to improve competitiveness with our affordable prices and the speed of service. We will be attentive whenever you need.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- fair pricing11
- furniture moving8
- efficient moving8
- careful movers7
- efficient crew6
- last minute move3
- careful loading3
- no lost items2
- finishing faster than quote2
- family move2
What the company says about itself
Taken from A to Z Valley Wide Movers LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“Gilbert move. Gilbert Moving Company Insured Movers Long Distance Moving Residential”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“Commercial Moving Packing & Storage More Than 15 Years in Business! Gilbert 2316 E. Rawhide St”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…a Quote Service Areas Contact Home Free Quote Commercial Storage Blog Contact Offices”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…services. Packing & Unpacking Guaranteed Protection, Packing Done Right Do you h”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yellowpages.comdirectory