AAction Movers
Mover in Bismarck, North Dakota
Google rating
4.1
Ratings counted
108
Are 1 or 2 star
20.4%Well above typical
The rating breakdown
22 of the 108 ratings in Google’s published star breakdown for AAction Movers are one or two star.
Against other listings in Bismarck
19.5 percentage points higher than the middle of the 13 listings in Bismarck we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 81 | 75.0% | |
| 4 star | 3 | 2.8% | |
| 3 star | 2 | 1.9% | |
| 2 star | 3 | 2.8% | |
| 1 star | 19 | 17.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is AAction Movers at 20.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for AAction Movers, counted by matching the words they used.
- Items missing or never delivered2 · 22%
- Crew conduct2 · 22%
- Damage to belongings1 · 11%
Counted across the 9 one and two star reviews we have read for AAction Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Update: It is now 6/12/2018, 10 months after the move we have received absolutely ZERO $$ or repair for any of our household items, even 48 missing boxes! This is with the extra purchase of protection insurance! (This does nothing except add hundreds of dollars onto your moving cost.) The company does not honor the plan. My advice to anybody using Aaction movers or United Van Lines DO NOT buy their protection plan insurance.
Janeen, we are very sorry to hear about this and would like to investigate this. However, We are unable to identify you based on your review. At your convenience, please call Shelley with our Customer Service Dept at [phone removed]. Thank you.
I hired this company to move my furniture across country and I was very unimpressed with the moving company in terms of communication with the customer. The movers themselves were great (in ND), but there was constant miscommunication with my estimator and move coordinator. I changed my move date and website and move coordinator reassured me the date changed. Then I got an alert that the original date was still scheduled.
Our goal is to provide an excellent moving experience for all our customers. We're very disappointed that you were dissatisfied with your move. We'll be reviewing your feedback with all parties involved to demonstrate what we could've done … More
I hate writing reviews so this is a big deal that I am actually writing one. I don't recommend this company. Communication was awful and non existent the estimate was off. Here is what happened: My belongings were picked up on June 19th to be delivered to Wisconsin June 30th. It was a snap move but they didn't have containers but I was assured they were getting more in that day and my belongings would be loaded into the crates that afternoon. I heard nothing from anyone for the next 9 days.
Lynn, our goal is to provide an excellent moving experience for all our customers. We are very disappointed that you were dissatisfied with the move and we will be reviewing your feedback with all people involved to demonstrate what we … More
This company was very unprofessional I had a large heavy item I needed moved from my garage to my basement. I made them aware of the weight and let them know the path it would need to take to get it where I wanted it. How many stairs up/down as well as flooring types. They rescheduled the move once pushing the date out a month. Then when they arrive on site for the first time to move the item they come with 3 guys (Unprepared).
We are sorry to hear that we were unable to serve you. We appreciate your honest comments, as they help us to continue improving our business.
Our experience with AAction Movers in the spring of 2016 was awful. The crew did not arrive with the necessary packaging for the small portion of our things we wanted them to pack (including 2 mattress boxes, a carton for our TV and cartons for our wall hangings). The driver spent the first half of our moving day rearranging the load already on his truck. For the most part, the packing crew demonstrated a poor work ethic.
Mr. Ertl, Moving is a stressful time and we regret that we added to your stress. We pride … More
We used AAction Movers for a local move in Bismarck. Had problems from the start with poor communication: we booked them over 1 month in advance. I was told they would contact me for final details the day before the move. I finally called …
Kate, we aim to deliver a premier moving experience. We’re sorry to hear about this and appreciate you taking the time to share this information. We do apologize for any communication issues. We understand that you are currently working with Joscelyn.
My mother had moved from Fargo to Bismarck 8 weeks ago and ended up returning to Fargo. Her first company out of Fargo was efficient, pleasant, and quick. Action movers were the exact opposite. Instead of taking 3 men about 6 hours to …
Sara, we are sorry to hear about this and would like to investigate the situation for you. However, we are unable to identify you or your mother based on your review. Please contact our Customer Service at [phone removed]. Thank you.
We had two separate shipments delivered by AAction Movers and the experience with both was horrible. Every time you call the office, you are passed onto a voicemail and are never responded to. Even for just a few boxes delivered, our …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 56%
- Worked hard and fast5 · 28%
- Turned up when they said2 · 11%
- Kept in touch2 · 11%
Counted across the 18 four and five star reviews we have read for AAction Movers. A review can mention more than one thing.
In their own words
I would like to thank AAMovers for the great service with the scheduling and communication from start to finish of our sofa delivery. Cameron and Dad were very efficient, courteous and very pleasant. I would not hesitate to use this company in the future. Thanks again.
We appreciate your kind words about your recent move experience. Thanks for sharing and let us know if you need anything once you're settled!
Very efficient and nice people!! I was able to get all notifications on where my sofa is and when it will be delivered and right on time they showed up our doorstep in a 3rd level apartment building and assembled the couch for me. Thanks so much Nick & Kelly!
Maggie, we're so glad our crew was able to make your recent delivery a smooth and stress-free experience.
Just recieved our new sectional through Wayfair and had Aaction Movers deliver it. AMAZING!! Our movers Nick and Michael were so efficient, professional, and personable. Great service, would DEFINITELY use again!! Thanks again Guys for such great work!
We appreciate your kind words about your recent experience. Thanks for sharing and let us know if you need anything!
AAction Movers was great to work with from start to finish. The office staff was great with keeping us informed via phone and email. Thank you Andy and Jodi. The packing and moving crew did a great job. They were trustworthy, respectful …
So happy your move went smoothly, Jess! We're glad to hear our crew took such good care of you and appreciate your kind review and recommendation. We'll be sure to share your feedback with Kelly and the team.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- packing8
- estimate7
- couch setup5
- professional movers3
- scheduling2
- polite movers2
- upstanding crew2
- unloading process2
- wayfair2
- installation2
What the company says about itself
Taken from AAction Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“7-5535 Professional - secure - moving - Since 1932 home Residential Corporate Office Movin”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“Moving Employee Relocation Storage Free Quote About Us Arizona Colorado Nevada North”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- yellowpages.comdirectory
- chamberofcommerce.comdirectory