Five Star Storage
Self-storage facility at 3320 Hamilton St Unit 6 in Bismarck, North Dakota
Google rating
4.8
Ratings counted
246
Are 1 or 2 star
2.4%Around typical
Google carries another listing under this name in Bismarck. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.
The rating breakdown
6 of the 246 ratings in Google’s published star breakdown for Five Star Storage are one or two star.
Against other listings in Bismarck
1.6 percentage points higher than the middle of the 13 listings in Bismarck we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 216 | 87.8% | |
| 4 star | 20 | 8.1% | |
| 3 star | 4 | 1.6% | |
| 2 star | 1 | 0.4% | |
| 1 star | 5 | 2.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Five Star Storage at 2.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast1 · 20%
- Professional and courteous1 · 20%
Counted across the 5 four and five star reviews we have read for Five Star Storage. A review can mention more than one thing.
In their own words
I was not able to open the lock on my storage unit. I called the office for help. Within 10 minutes Tyler came. Not only did he spray my lock-to work easier he opened the storage unit and had cold bottles of water for my friend and me I received excellent service from I think Ashley at the office reaching Tyler to Tyler coming quickly to help. Mabel Reichert
Thank you so much for sharing your experience, Mabes! We're thrilled to hear that Tyler was able to assist you with opening your storage unit promptly and even provided cold water for you and your friend. We'll make sure to pass along your … More
Lillian was so helpful, friendly, and courteous! She was articulate and thorough in setting up our online portal. 5 Star Storage will always be our go to for storage needs!
Thank you so much for your kind words, Daniel! We are thrilled to hear that Lillian was able to assist you with setting up your online portal and that you had a positive experience with us. We truly appreciate your support and look forward … More
Since I rented for emergency purposes for my move, I never went on site. But everyone I worked with closing out the account was amazing.
Thank you for sharing your positive experience, Brian! We're glad we could assist you with your emergency move, even without you needing to visit the site. Our team is always here to help and make the process as smooth as possible for our customers.
My first impression was the location. It is very convenient. The grounds are clean and secure. And I didn't have to buy a lock.
Thank you so much for your kind words and 5-Star Review, Veronna! We're thrilled to hear that you found our location convenient and our grounds clean and secure. We aim to provide a hassle-free experience for all our customers, so we're … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- clean unit9
- gated access6
- security cameras5
- secure storage4
- fast renting3
- coded gate2
- renting a storage unit2
- renting process2
- well kept units2
- online paperwork2
What the company says about itself
Taken from Five Star Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“Nebraska, North Dakota and South Dakota since 2004. We have decades of experience meeting”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…such as electronic gate access and a 24/7 video recording system to restore peace”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- chamberofcommerce.comdirectory