Ace Relocation Systems, Inc. - Atlas Van Lines
Mover in Long Beach, California
Google rating
4.6
Ratings counted
97
Are 1 or 2 star
6.2%Above typical
The rating breakdown
6 of the 97 ratings in Google’s published star breakdown for Ace Relocation Systems, Inc. - Atlas Van Lines are one or two star.
Against other movers in Long Beach
4.3 percentage points higher than the middle of the 13 movers in Long Beach we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 82 | 84.5% | |
| 4 star | 6 | 6.2% | |
| 3 star | 3 | 3.1% | |
| 2 star | 2 | 2.1% | |
| 1 star | 4 | 4.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Ace Relocation Systems, Inc. - Atlas Van Lines at 6.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 100%
- Worked hard and fast2 · 40%
- Kept in touch2 · 40%
- Turned up when they said1 · 20%
- Careful with belongings1 · 20%
Counted across the 5 four and five star reviews we have read for Ace Relocation Systems, Inc. - Atlas Van Lines. A review can mention more than one thing.
In their own words
Professional and great with communication, I was very happy with my ACE Relocation. The appraisal was easy to complete and after a few adjustments back and forth, the actual cost matched closely to what I was originally quoted. The movers showed up on time to pack things up and were extremely efficient. The driver kept in touch regarding the date and time of the delivery.
Jessica, Thank you for the 5-star review!
Andy and Emilio did a simply amazing job of packing up my mother’s belongings for a cross-country move. They were very professional, friendly, and took everything we asked in stride. You can tell when people take such pride in their jobs — they even wrapped the remote controls like they were made of glass. They were careful to not damage anything and protect the carpets, etc. - we really appreciated it. Very glad we chose this company and that these two guys came and handled the packing!
Thank you for the 5 star review, Gregory! We are so pleased to hear that Andy and Emilio handled your items with great care. Thank you for taking the time to tell us about your experience!
Very pleased with ACE overall. Jeannine Dominque, the agent we dealt with, was professional, kind and always available when we had a question or concern. She's a gem! Said Azzaloualidine was our driver. He handled most everything with a calm demeanor while directing many helpers scurrying about, packing all our worldly goods. We appreciated his clear communication and (obviously) good driving skills! I do have a complaint though (see photo). Said attached the bar code sticker to the front of a piece of art.
We greatly appreciate your feedback, Kimberly. We are thrilled to hear about your positive experience with Jeannine and Said. We apologize for the issues with the stickers and the items that weren't to be moved. Thank you for bringing this to our attention.
My move from North Carolina to New York was handled well by these companies. The preparation for the move was efficiently done by the representatives. A few (3) minor items got damaged (which happens) but the company processed a claim to reimburse me in full for the damaged items the same day after the claim was submitted, and they approved the full amount that I requested without any fuss, which is good customer service. None of the really big items like large flat screen TVs and electronics got damaged.
Hi Luiz! Thank you for sharing your positive words about your move with Ace Relocation. We're glad to hear you had a good experience. Thank you for trusting Ace Relocation with your move!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- estimate8
- careful handling4
- distance4
- professional crew3
- courteous crew3
- cross country move3
- great workers3
- organized crew2
- clear communication2
- damaged items2
What the company says about itself
Taken from Ace Relocation Systems, Inc. - Atlas Van Lines’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“…a mover that had been incorporated since 1955. With the expansion outside of Californ”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“Services At Ace Relocation, we have over 40 years of moving experience and can help you m”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
Show the text this came from
“…care like a family. Get a Quote About Family-Owned and Dedicated to Excellence Ace Relocat”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“, wine, art, and more. Learn more FOR A FREE ESTIMATE CALL (310) 984-7288 FOR LOCAL OPERATION”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
Show the text this came from
“…and storage industry. Request a Quote BBB Accredited Movers. BBB rating A+ LICENSES : ACE-DO”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- yellowpages.comdirectory
- chamberofcommerce.comdirectory