Redondo Beach Movers Company
Mover in Long Beach, California
Its address is in Redondo Beach, California. It appears here because Google returns it for Long Beach.
Google rating
5.0
Ratings counted
278
Are 1 or 2 star
1.1%Unusually few
The rating breakdown
3 of the 278 ratings in Google’s published star breakdown for Redondo Beach Movers Company are one or two star.
Against other movers in Long Beach
0.8 percentage points lower than the middle of the 13 movers in Long Beach we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 274 | 98.6% | |
| 4 star | 1 | 0.4% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 1.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Redondo Beach Movers Company at 1.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Redondo Beach Movers Company, counted by matching the words they used.
- Damage to belongings1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Redondo Beach Movers Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Please do not use this moving service. They were excessively slow and intentionally ran up the bill. When I asked if they could move quicker / more efficiently they got an attitude with me. I have moved 5+ times in my life and never have I had such poor moving service or paid so much for the amount I moved. I do not recommend using this company, and I can only presume some of the reviews on here are fake.
I had a terrible experience with these movers. They took longer than any other moving company I've ever used. Not only were they slow, but they also broke several valuable items. Additionally, there was damage to the stairs when moving out, and the previous property owners tried to make me pay for it. This experience was very upsetting, especially since I take great care of the places I rent. It became a stressful situation during an already challenging time in my life. I would not recommend them.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast12 · 57%
- Professional and courteous9 · 43%
- Turned up when they said4 · 19%
- Kept in touch4 · 19%
- Careful with belongings3 · 14%
- Price matched the quote1 · 5%
Counted across the 21 four and five star reviews we have read for Redondo Beach Movers Company. A review can mention more than one thing.
In their own words
***Updated*** Redondo Beach Movers were very responsive to fixing the problems with furniture damaged during the move. They repaired my desk and bed. Everyone I dealt with was professional and punctual. I hired Redondo Beach Movers to help me move from Hermosa Beach to Redondo Beach (2 miles). I hired 4 movers. The head mover/driver was professional and knowledgable and everyone worked hard and appeared to be moving fast. However, the three assistants did not know what they were doing.
I used Redondo Beach Movers Company to move an upright piano. They did an amazing job! The wrapped the piano with care and made quick adjustments when it didn’t initially fit in my elevator. Moving a piano is not easy, but they made it look easy! The moving price was reasonable, for no stairs being involved. Highly recommend this company for moving large items or general moving. They communicated very well, gave accurate quotes, and were super professional through the whole move.
Great service at a great price. Hired 2 guys to move my heavy furniture. They got it done quick and safely
Given I was moving less than two miles away from my old place, the guys were great. Everything in my apartment was moved in one go and within three hours. This was back in April and was about $400 including what I elected to tip them. It was my first time using movers, I did a lot of research and the cost is completely worth it. They were efficient, communicated well, thorough, handled my stuff with care and we’re polite. I was mainly alone and I never felt uncomfortable with the guys, they were nice.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- fast movers12
- affordability11
- kind staff6
- no damage4
- polite movers4
- polite phone staff2
- efficient movers2
- disassembly and reassembly2
- safe moving2
- moving homes2