Adler Moving Systems
Mover in Sault Ste. Marie, Ontario
Google rating
4.5
Ratings counted
55
Are 1 or 2 star
10.9%Above typical
The rating breakdown
6 of the 55 ratings in Google’s published star breakdown for Adler Moving Systems are one or two star.
Against other listings in Sault Ste. Marie
6.2 percentage points higher than the middle of the 7 listings in Sault Ste. Marie we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 44 | 80.0% | |
| 4 star | 4 | 7.3% | |
| 3 star | 1 | 1.8% | |
| 2 star | 0 | 0% | |
| 1 star | 6 | 10.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Adler Moving Systems at 10.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Adler Moving Systems, counted by matching the words they used.
- Items missing or never delivered3 · 60%
- Crew conduct2 · 40%
- Damage to belongings1 · 20%
Counted across the 5 one and two star reviews we have read for Adler Moving Systems. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Mouthy, rude packers.lost alot of stuff...weird..and damaged so much...my parents never got their stuff till around 6 months later after filing so many complaints...will never recommend this company in Sault Ste Marie Ontario to anyone...awful...hope you don't treat your parents like you did to mine
Recently had Adler move our large furniture pieces and appliances to our new house (5 min drive from our old house). To say it was a horrible experience is not even close. To start, no one contacted us to do a walk through to confirm our quote or confirm the move. Then the movers showed up on the day of the move with the wrong size truck and one less person than was promised. The supervisor had to come out and confirm stuff. Then while they had to go back to base to get different equipment.
The workers showed up and one man was smoking while he walked up to our vehicle. I am extremely allergic to smoke and asked him to smoke elsewhere. This man was extremely rude ignorant and swearing when I was telling them how to load belongings. He did not seem to understand that heavy bins and boxes go on the bottom and not light ones. Intelligence is obviously NOT a requirement of workers at Adler and not hygiene either as he stank like old cigarettes and alcohol.
We hired this company for an out of town move, 4 months ago. I took some time to collect my thoughts before this review.I had placed everything we needed for our last night, and anything I didn't want to go with the movers, in a bedroom closet, and had told the driver, to let his crew know, not to touch anything in this closet. No problem was his response. Anyways, I had noticed that my cremation cross necklace I had just purchased, was missing. It was for my sister's ashes.
Said they called with a delivery time which they did not. Best Buy provided delivery time between 12-3pm and they came at 950am apparently. Going to pick it up ourselves since missing another working day is not acceptable
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast7 · 47%
- Professional and courteous6 · 40%
- Turned up when they said3 · 20%
- Careful with belongings3 · 20%
- Price matched the quote2 · 13%
- Kept in touch1 · 7%
Counted across the 15 four and five star reviews we have read for Adler Moving Systems. A review can mention more than one thing.
In their own words
Sending a bow of gratitude to the team @ Adler's Moving Systems...we had precious cargo (a 120+ year old piano) moved from one house to the next...thankfully the move went swimmingly, the team were utmost in their professionalism, placing large blankets on the hardwood floors prior to the heavy lifting, allowing the men traction and giving us peace of mind.
They moved my mother-in-law into an apartment last week, and the two guys were absolutely fantastic. They were on time, they worked hard all day, they were personable, no damage to anything. And very reasonable price-wise. I would highly recommend them.
Amazing service - I was running behind because I had to drive my daughter to daycare & they were patient and kind with me. Handled all my belongings with care & we’re so quick at it! I will absolutely tell everyone I know how amazing the service was! My home is finally a home - thanks to your guys’ help !!
I want to share how much I appreciate the gentleman sent my way yesterday. They did an exceptional job. Worked hard, continuous. They were pleasant and it was a pleasure to have their help in January. I appreciate all they did to help me and would highly recommend Adler Moving.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling6
- efficiency5
- pleasant staff4
- experienced movers4
- communication2
- drive2
- storage2
- furniture2
- management2
- team2
What the company says about itself
Taken from Adler Moving Systems’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“…moves as seamless as possible. We’re fully insured and proud to be affiliated with Atlas®”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…go off without a hitch. Schedule a Free Estimate At Adler Moving Systems, we pride ourse”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Professional Movers in Ontario Count on family owned and operated Adler Moving Systems for e”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- yelp.comreviews
- yellowpages.cadirectory
- chamberofcommerce.comdirectory