Vaultra Storage - Sault Ste. Marie
Self-storage facility in Sault Ste. Marie, Ontario
Google rating
4.8
Ratings counted
100
Are 1 or 2 star
3.0%Around typical
The rating breakdown
3 of the 100 ratings in Google’s published star breakdown for Vaultra Storage - Sault Ste. Marie are one or two star.
Against other listings in Sault Ste. Marie
1.7 percentage points lower than the middle of the 7 listings in Sault Ste. Marie we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 91 | 91.0% | |
| 4 star | 5 | 5.0% | |
| 3 star | 1 | 1.0% | |
| 2 star | 2 | 2.0% | |
| 1 star | 1 | 1.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Vaultra Storage - Sault Ste. Marie at 3.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 25%
- Turned up when they said1 · 5%
- Careful with belongings1 · 5%
- Price matched the quote1 · 5%
Counted across the 20 four and five star reviews we have read for Vaultra Storage - Sault Ste. Marie. A review can mention more than one thing.
In their own words
I rented unit 512 in July 2025 until April 30th 2026. The manager Ron and his office staff are so very friendly and calming. I was worked up about selling and moving and it was a breath of fresh air to deal with them. The unit was very clean, leak free, and rodent free! I had an expensive mattress leaned up against one wall and it had no damage sitting right on the concrete floor. Very well built with proper ventilation! Great job Vaultra!
Thank you so much for the wonderful 5-star review! We’re thrilled to hear Ron and the office team were able to make your moving and storage experience a little less stressful during such a busy time. … More
Had to store my motorcycle while I was in the process of moving up to the Soo. Had to store it for just over a month. They worked out a very fair price for me. They were great to deal with, trustworthy and helpful. I was able to concentrate on my move, then came to get my bike when I was ready.
Thank you Wade! We understand how important it is to have peace of mind when it comes to storing valuable possessions like your motorcycle. We're thrilled we could be a part of making your transition smoother. Enjoy the Soo!
Ron and Kathy have always gone above and beyond to provide exceptional customer service on a daily basis and have been prompt in responding to any questions or concerns. This has been greatly appreciated by our family. The professionalism and perseverance shown are bar none. Thank you both!
Thank you so much for your kind words! We’re delighted to hear that Ron and Kathy consistently go above and beyond to provide exceptional service. We’ll be sure to pass along your appreciation to them. Your family’s satisfaction means a lot to us!
My first contact with voltra storage was with a woman named Samantha I found her to be extremely helpful professional and courteous she's assigning example of what a company that cares about its customers should be my second contact was with Ronald at the Sault Ste Marie location on Queen Street he too excelled in customer service and caring for my situation I would recommend you to anyone thank you so far for all the great service that I feel I have been provided have a great day
Thank you for the 5 stars! We’re so glad to hear Samantha and Ronald made such a great impression with their professionalism and care. We truly appreciate your recommendation and look forward to serving you again.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cleanliness9
- ease of use5
- clean units5
- caring staff4
- space3
- temporary storage3
- snow removal2
- clean storage unit2
- clean grounds2
- lock2
What the company says about itself
Taken from Vaultra Storage - Sault Ste. Marie’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…enience, Less Cost, No Hassle Request A Free Quote CALL NOW: 289-460-5260 CALL NOW: 289-46”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Affordable Plans Tailored to Your Needs 24/7 CCTV Surveillance 100% Canadian Owned &”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- mapquest.comdirectory
- yelp.comreviews