Affordable Storage: Self-Storage
Self-storage facility in Odessa, Texas
Google rating
4.9
Ratings counted
437
Are 1 or 2 star
2.5%Around typical
The rating breakdown
11 of the 437 ratings in Google’s published star breakdown for Affordable Storage: Self-Storage are one or two star.
Against other listings in Odessa
1.2 percentage points higher than the middle of the 10 listings in Odessa we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 412 | 94.3% | |
| 4 star | 9 | 2.1% | |
| 3 star | 5 | 1.1% | |
| 2 star | 2 | 0.5% | |
| 1 star | 9 | 2.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Affordable Storage: Self-Storage at 2.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 18%
- Worked hard and fast1 · 6%
Counted across the 17 four and five star reviews we have read for Affordable Storage: Self-Storage. A review can mention more than one thing.
In their own words
Nikki Buchanan was absolutely amazing! She was incredibly kind, attentive, and professional throughout the entire process. She went above and beyond to help us, and thanks to her, we were able to get our storage unit the very same day. She made everything quick, easy, and stress-free. It’s rare to find someone who genuinely cares about providing excellent customer service. I highly recommend working with Nikki if you need storage. Thank you so much for all your help!
Thank you so much for the incredible review, Indira! We’re thrilled to hear Nikki made your experience quick, easy, and stress free. Finding the right storage solution can be a big step, and we’re so glad Nikki was able to provide the … More
Great service since I call . Ms. Nikki was so helpful and patient with us. She gave us great service and told us all we needed to know . When we went to the office she was kind and get us great hospitality. If you have questions or concerns Nikki will be the recommended person 🤍 May god bless her 🙏.
Thank you, Vivian! We’re so glad Nikki was helpful, patient, and welcoming throughout the entire process. We truly appreciate your kind words and recommendation, and we’ll be sure to share them with her!
Nikki’s customer service was top notch. Nikki started out talking about what storages were available then continued to physically show us around the facility. She explained prices and paperwork end very clear to make the decision to rent here an easy decision.
Thank you, Gabriel! We’re glad Nikki provided such excellent customer service and took the time to show you around, explain your options, and make the rental process easy and clear. We appreciate your kind words and will be sure to share your feedback with her!
Nikki B was so kind and showed me my options at affordable self storage! I’m glad she was able to help and get me in and out with the best deal. Place looks clean, safe to store with cameras working! Will be recommending to family and friends.
Thank you so much for the fantastic review, Luisa! We’re thrilled to hear Nikki was able to take the time to show you your options and help you find the best fit for your storage needs.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff36
- affordability22
- unit selection19
- rental experience5
- welcoming5
- clean storage4
- storage unit rental4
- spaciousness2
- renting a unit2
- last minute2
What the company says about itself
Taken from Affordable Storage: Self-Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“…operator with 9 locations across Texas. Since 1992, we have provided Texans with the best”Raw text captured from the page, including any surrounding navigation.