Aim Transportation Services, LLC
Trucking company in Waterloo, Iowa
Google rating
4.4
Ratings counted
45
Are 1 or 2 star
15.6%Well above typical
The rating breakdown
7 of the 45 ratings in Google’s published star breakdown for Aim Transportation Services, LLC are one or two star.
Worked out from 45 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Waterloo
14.4 percentage points higher than the middle of the 14 listings in Waterloo we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 38 | 84.4% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 2.2% | |
| 1 star | 6 | 13.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Aim Transportation Services, LLC at 15.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Aim Transportation Services, LLC, counted by matching the words they used.
- Booked by one company, moved by another1 · 20%
Counted across the 5 one and two star reviews we have read for Aim Transportation Services, LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do not use this carrier. They partial full truckload freight without letting customers and brokers know with horrible communication all around.
I came here to use their cross-dock service to unload and reload 6 regular pallets. They charged $350 for just 6 pallets, which is completely unreasonable. If they’re charging this much for a small partial load, I can’t imagine what they’d charge for a full load of 25 pallets—probably $1,500 or more. There was nothing special or complicated about the job to justify this price. This feels like price gouging, especially for basic cross-docking.
Hi Ivan, Thank you for your review. We’d like to clarify that the original request was … More
Stay Away from this place, Not professional at all, Not organized, you will loose your time and end up not get anything done. SUPER EXPENSIVE cross dock service!
Hi Vitali, Thank you for your feedback. At this time, we do not have any record of you … More
Driver and dispatchers both lied about the delivery of my Freight and five days later I still cannot get a hold of anybody and I have to involve police
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said2 · 20%
- Professional and courteous2 · 20%
Counted across the 10 four and five star reviews we have read for Aim Transportation Services, LLC. A review can mention more than one thing.
In their own words
Great company to work with, always prompt with response and helping out with driver tracking. Dispatchers are always on top of pick up and deliveries without worries. Will continue to use this company!
Everyone we deal with is very friendly! They pickup ontime and commuicate throughout transit! Maidi is our primary contact and she always goes above and beyond to help us meet our customers needs!!
We have worked with Freddy and the AIM team for years. We recently had a disagreement where both sides were pretty frustrated, but Freddy called me and we were able to come up with an acceptable solution for both sides. Since then, everything has been very smooth with the AIM team. I look forward to moving many more shipments with them!
My company recently had a reefer trailer breakdown under a refrigerated load. I called multiple cross docking facilities to try and have this load taken off one refrigerated and put into another that I had in the area. Every place I called …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- dispatch8
- communication7
- carrier4
- broker4
- cross docking3
- drivers2
- owner2
- people2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- facebook.comsocial