Alert Moving & Storage
Mover in Chilliwack, British Columbia
Google rating
4.4
Ratings counted
18
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 18 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 2 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 14 | 77.8% | |
| 4 star | 1 | 5.6% | |
| 3 star | 1 | 5.6% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 11.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Alert Moving & Storage, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for Alert Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Recently moved in January. Items were in storage for eight months. Starting with the contract and how it was written there was a problem with the storage costs as well , that was sorted out early on. Once we received our items the Gong Show started. Imagine of 4000 square-foot home being unloaded by two people ! one inexperienced and the other one did not want to be there. Things were haphazardly placed And rammed into doorways which resulted in broken screens, and dents in drywall and jams. This was a new home.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast5 · 36%
- Turned up when they said4 · 29%
- Professional and courteous4 · 29%
- Careful with belongings3 · 21%
Counted across the 14 four and five star reviews we have read for Alert Moving & Storage. A review can mention more than one thing.
In their own words
We used Alert Moving this week after receiving a favourable quote from their sales manager who came to the house to estimate it. We are so happy with their work. These guys were friendly, quick and careful with our furniture. The use of their wardrobe boxes to move our clothes was a great touch. The job was done quicker than we thought it would be, saving us money and time. We highly recommend this company for a move!
BIG THANK YOU to Tyler & River! I hate moving...I think everyone does. I didn't have alot to move but it's still a super stressful time to get through. I had an accident yesterday and was unable to be at the move origin, but My Guy was. He said they showed up on time, were super fast and kept him laughing. I did meet them back at the final destination and thought "yup, my kinda people." Tyler was super nice and funny, cracking jokes and laughing.
Best moving company ever. They just today moved us from Chilliwack to 108 Mile Ranch and it was the best move. We have just over 21000 pounds of stuff and not only was the price reasonable the crew was amazing. Even though the volume was staggering Ken, Joe, Derek and Josh worked tirelessly to load the two trucks then reverse the process the next day. Careful and conscientious always but a well seasoned crew who had fun and joked with us and each other as they slogged through it.
I called Alert as I needed assistance with moving some heavy items within my home. The receptionist was very friendly and I was pleased with their quick response. I found both Tyler and Howard to be pleasant and very competent movers. They went above and beyond to ensure my satisfaction. I would highly recommend giving them a call. You will be glad you did!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff5
- furniture3
- efficient movers2
- affable movers2
- careful handling2
- boxes2
What the company says about itself
Taken from Alert Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“) Claim Form (registered long distance) FREE ESTIMATE A Leader in Local & Long-Distance M”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“Moving & Storage Trusted Movers Since 1952 Alert Moving, one of the oldest and tru”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“…usiness servicing the Fraser Valley for over 100 years. Chilliwack, BC Abbotsford, BC Book Now”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.cadirectory
- mapquest.comdirectory
- bbb.orgreviews
- yelp.careviews