All My Sons Moving & Storage
Moving and storage service in Socorro, Texas
Its address is in El Paso, Texas. It appears here because Google returns it for Socorro.
Google rating
4.6
Ratings counted
1,364
Are 1 or 2 star
9.6%Above typical
The rating breakdown
131 of the 1,364 ratings in Google’s published star breakdown for All My Sons Moving & Storage are one or two star.
Against other movers in Socorro
3.8 percentage points higher than the middle of the 4 movers in Socorro we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1,185 | 86.9% | |
| 4 star | 36 | 2.6% | |
| 3 star | 12 | 0.9% | |
| 2 star | 11 | 0.8% | |
| 1 star | 120 | 8.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is All My Sons Moving & Storage at 9.6%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All My Sons Moving & Storage, counted by matching the words they used.
- Damage to belongings21 · 40%
- Price rose after the quote13 · 25%
- Crew conduct10 · 19%
- Items missing or never delivered4 · 8%
- Late, delayed or a no-show2 · 4%
- Belongings withheld over payment1 · 2%
- Stopped responding1 · 2%
Counted across the 53 one and two star reviews we have read for All My Sons Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Absolutely the WORST moving company I have ever dealt with. I had an appointment scheduled with All My Sons for 8:00 AM on a Saturday, and I took the day off work specifically for this move. At the last minute, I received a call from an assistant manager saying their truck had broken down and they needed to push my appointment to 11:00 AM. I agreed, trying to be understanding. Big mistake. 11:00 AM came and went—no call, no show.
Christine, We sincerely apologize for being unable to complete your move as scheduled. Our team puts in every effort to prevent cancellations and deliver as promised. We regret that the promise was unable to be fulfilled in this case.
UPDATE: I served in the Navy for 31 years. During my career I had numerous household goods moves to bases overseas, across the country, and sometimes into storage. I never had to file a claim. The distance of this move was approximately one mile. Having had an opportunity to unpack I found the following: 1 TV Screen damaged Several missing items, most of which were retirement gifts that are irreplaceable. After going back to the old house - I found that many items were not packed and left in the closets.
Our commitment to our customers is to ensure that all items are handled with the highest level of care. Ruben, we sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment.
Do not use them. I had used this company twice in the past with good results, so I felt safe using them again for a move from one house to another house. I called for the quote and everything sounded great. They reassured me that they used professionals and the price seemed reasonable (still expensive). I thought I would save some time but prewrapping drawers and other belongings in plastic wrap. As they were loading the washer, it was only one worker working on it.
I am updating my review and changing to 1 star. Recently my daughter called to book a move. Paid a deposit upon booking. The next day, someone called to confirm the details and changed the one hour minimum to two hours and instead of $149 it would be $500 minimum. So she cancelled. I had my daughter call because we had such a great experience previously. In our time of need, they only wanted to profit substantially.
Thank you for reaching out Sarah. We appreciate you sharing your experience. We are committed to providing the highest level of service to our customers and recognize that we have room for improvement. Our sincere apologies for not meeting your expectations. Thank you for your time.
Please be careful when using this company, get everything in writing. An $800 quote cost me $1300. They can’t load anything until they wrap it, and that’s where it gets really, really expensive. They take a very long time wrapping everything up while charging you $160 an hour to do it. Plus they never mentioned to us that it was mandatory that they wrap everything up.
Please accept our most sincere apologies for the negative experience. The All My Sons corporate team would like to directly get involved. Please email [email removed] so that we may contact you and work to resolve this. Thank you for your time.
Do not, by any means, go through this company. I paid nearly 700 dollars to have furniture moved from a two bedroom apartment to our new home which is literally 10 minutes away driving. We were thinking we would be paying no more than 3-400 dollars for service as we only had furniture moved because we packed and moved the boxes on our own. They tell you what fees you’ll be responsible for, however, do not go into detail about just how easy it is for those fees to turn into over half a thousand dollars.
I set up to move with these guys and it was kind of short notice but they were able to accommodate me. A couple days prior I was contacted about what time to expect them and last minute details. I’m a single mom who works overnights 12 1/2-13 hour shifts so having help was nice. I packed a good majority of my stuff but needed them to help with the kitchen and a few things in my daughter’s room. They were an hour later than what I was told. They were professional and packed and moved fairly quickly.
Hello Trisha, We are sorry! Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve.
I've always had a problem finding decent movers and this time was unfortunately the same as always. Movers showed up and got to work. I was impressed with the loading of the truck. No issues there. However, when it came time to unload, things were different. Wound up with some serious corner joint damage to doorways from things being rammed into the corners. A large gouge in the front door frame that left an area splintered off. And the one thing I prized the most? Also damaged.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast237 · 44%
- Professional and courteous232 · 43%
- Careful with belongings73 · 14%
- Turned up when they said50 · 9%
- Kept in touch25 · 5%
- Price matched the quote5 · <1%
Counted across the 540 four and five star reviews we have read for All My Sons Moving & Storage. A review can mention more than one thing.
In their own words
My house sold and closed faster than expected. All My Sons helped me move out on short notice and did an amazing job. They showed up on time, polite and professional, wrapped my furniture, loaded it on the big moving truck (loads from the side or rear), and got it all moved into a storage unit quickly. Anthony and Theo provided such excellent service that I requested them again when I hired All My Sons a second time to move my furniture from the storage unit into my new home. Again a great experience.
Romero and his team (I think their names were Kenya and Aaron) were so incredible! They helped me move on Saturday and they were so efficient and courteous. I was so happy I went with All My Sons, great communication and great price, would absolutely recommend them to anyone.
Christina Thanks for the 5-star review and for choosing us! We appreciate you! Thank You All My Sons Moving & Storage
Joaquin and Team did a fantastic job on my move! In ELP, they did a partial pack and load. They deliverd the next day in AMA. I had several heavy, fragile and antique items. Some included a 6 panel Asian room divider and a 2 piece china cabinet. The team arrived on time, worked professionally, and were personable too. They even moved a heavy item at my AMA house at a request. They were respectful and good value for the move and all that was involved. Thanks Joaquin and team and I would use them again!!
Hi, Natalie. We appreciate the kind words and are glad we could provide you with a positive experience!
I am extremely happy with this company from Darrin Blankenship Who help me. With the prices and all my question were answered he was so nice and patient due I had my baby with me. All the time The guys who moved my home into the truck I have no words To describe how amazing they are. They worked fast, clean, careful. And they make their work environment so amazing team work for sure I was so nervous. About the moving due is my first time moving out of state they just made my life and my husband life.
Hi, Mayra. Thank you so much for leaving us a 5-star review! Your satisfaction means the world to us, and your kind words motivate us to to keep delivering excellent service every time. We really appreciate you choosing our moving company.
What the company says about itself
Taken from All My Sons Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“Surrounding Areas Get the licensed and insured El Paso local movers to help you settle”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“Storage Texas El Paso MOVING EL PASO SINCE 1992 Thousands of businesses and families tr”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“All My Sons Moving & Storage has more than 30 years of experience relocating companies and”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Paso and the Surrounding Areas Get the licensed and insured El Paso local movers to hel”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…and accurate quotes - Clients can get a free quote that covers every part of the move, inc”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- trustpilot.comreviews
- yelp.comreviews
- instagram.comsocial