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Allegiance Van Lines

Moving and storage service in Pompano Beach, Florida

Google rating

4.1

Ratings counted

693

Are 1 or 2 star

21.5%Well above typical

The rating breakdown

149 of the 693 ratings in Google’s published star breakdown for Allegiance Van Lines are one or two star.

Against other listings in Pompano Beach

This company21.5%
Typical listing in Pompano Beach8.4%

13.1 percentage points higher than the middle of the 14 listings in Pompano Beach we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
53376.9%
4 star
91.3%
3 star
20.3%
2 star
71.0%
1 star
14220.5%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Allegiance Van Lines at 21.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Allegiance Van Lines, counted by matching the words they used.

  • Booked by one company, moved by another33 · 32%
  • Damage to belongings28 · 27%
  • Items missing or never delivered19 · 18%
  • Crew conduct19 · 18%
  • Price rose after the quote13 · 13%
  • Late, delayed or a no-show10 · 10%
  • Belongings withheld over payment5 · 5%
  • Stopped responding5 · 5%
  • Claim or refund went nowhere2 · 2%

Counted across the 103 one and two star reviews we have read for Allegiance Van Lines. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewJustin P.3 days ago
​Avoid Allegiance and Seal Pack Movers at all costs. ​Save yourself the massive headache, stress, and financial extortion. We originally hired Allegiance expecting a professional, transparent moving process. Instead, they subcontracted our entire move out to Seal Pack Movers (out of Jersey City, NJ). ​The worst part was the bait-and-switch: after the truck was fully loaded, they arbitrarily jacked up the price of our move from $6,000 to $10,000.
1-star Google reviewErich K.a year ago
I have almost never been inclined to write a review but I have to share my experience. I recently had to most halfway across the country and this was my first move ever, as stressful as it could get. They said I had to pay a deposit but would only take certified payment, after 4pm on a Friday. Now, this is just terrible communication first of all because all certified payment methods aside for cash app and Venmo and Zelle wouldn’t work after 4pm, but these methods do not let you send more than $1000 at a time to…
Reply from the business

We take pricing transparency and customer communication seriously and aim to provide accurate estimates based on the information provided at booking. Adjustments can occur if inventory or service requirements change during the moving process.

1-star Google reviewAna C.a year ago
I DO NOT recommend using AVL. Everything the salesperson promised was untrue. His estimate was a joke. Once booked, I was assured that I could contact him, he took my deposit on behalf of AVL & never heard from him again. When AVL contacted me was almost less than a week before the move… I was worried because I called and no response. Movers wasted material, overcharged for packing material, took stuff in the truck they weren’t supposed to (just assumed). The movers were contractors not AVL.
1-star Google reviewKVa year ago
Do not deal with that company. It’s a SCAM. They will take the portion of your money a head, then a half of the package price before a pick up then the rest you will pay before a drop off. In my case, I’ve lost $2000 to them. The movers are supposed to pick up my furniture at 8-9 am. When no one showed up- I called and they said :” oh yeah… delay in arrival. They will be between 1-2 pm!” No one showed up… I called them AGAIN.
Reply from the business

We understand how important scheduling and communication are during a move. Our goal is to provide clear updates and reliable service for every customer. We are unable to identify this situation based on the information provided, but would appreciate the opportunity to review it directly.

1-star Google reviewThomas C.a year ago
Complete fraud of an operation. The quote was off by a full $3000 or 150%. The company that showed up (not Allegiance but a random contractor) also added in $400 for a fraudulent “long carry fee” (according to their own clearly stated rules) and another $400 “bulky item fee” for a completely standard size couch. They also lied about the delivery on the phone saying it would be the next day when in reality they were keeping it until they could find a convenient weekend to show up on a few hours notice with yet…
Reply from the business

This review contains serious allegations of fraud, dishonesty, and deceptive practices that are not supported by verifiable evidence. We are unable to locate a matching transaction in our records. These claims are defamatory and violate Google’s policies. We request removal.

2-star Google reviewBreana Z.7 months ago
Let’s start with the good, my stuff is at my new house. Now let’s go to the bad 1. All boxes and furniture handled with such anger and little care. Each box that says fragile was thrown around, every (and I cannot stress this enough) EVERY BOX that says this side up is the wrong side down. 2. Movers threw all their garbage into my recycling bin, that I now get to go through and figure out what to do with all their trash on top of my own moving trash. 3.
1-star Google reviewDiana C.a year ago
Total Scam – Stay Away from This Company This was by far the worst moving experience I’ve ever had. I booked with this company under the impression that I was working with professionals. I was quoted a price based on my inventory, and on moving day I actually had way less items than I originally listed. I was still willing to pay the full quoted amount, even though I had less — just to keep things smooth.
Reply from the business

This review contains false and defamatory claims labeling our company as a scam and dishonest. These statements are not supported by verifiable information and we cannot identify a corresponding transaction. This violates Google’s policies regarding misleading and harmful content.

1-star Google reviewJ S.a year ago
Hello. If you are reading this and are going to be moving, please save yourself grief and money - do not use this company. On December 8th 2024 I was contacted by Mia from Allegiance Van Lines. I needed to move from NC to NY. She gave me a very good rate, a deal of around 2000 for the move, and I paid the 899 deposit thinking everything was good. On December 27th 2024 I called to check in on the status because they were due the weekend of the 27th-28th.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous159 · 34%
  • Worked hard and fast129 · 28%
  • Careful with belongings87 · 19%
  • Turned up when they said64 · 14%
  • Kept in touch32 · 7%
  • Price matched the quote8 · 2%

Counted across the 463 four and five star reviews we have read for Allegiance Van Lines. A review can mention more than one thing.

In their own words

5-star Google reviewJamie J.8 months ago
Absolutely amazing moving experience! From start to finish, this company went above and beyond. The crew showed up on time, worked fast, and treated all my belongings like their own. No attitude, no stress — just real professionals who knew exactly what they were doing. They wrapped everything, broke down my furniture, and had the whole place loaded up way faster than I expected. Even when I had a last-minute change, they handled it with no problem and stayed positive the whole time.
5-star Google reviewM C.a year ago
Definitely the most honest and hard working moving company in the states. I truly didn't lift a finger but everything I ask to be done was overachieved. Very respectful upfront company with great pricing especially the way they handle their job. I would recommend this to anyone who truly cares for their belongings to arrive the way it was left no damage, picture perfect.
5-star Google reviewSva I.a year ago
⭐⭐⭐⭐⭐ I had an outstanding experience with Allegiance Van Lines during my recent move! From start to finish, the team was incredibly professional and attentive. They arrived promptly on moving day and got straight to work, carefully packing and loading my belongings. What impressed me the most was their attention to detail. Every item was handled with care, and they took the time to ensure everything was secured for transport.
5-star Google reviewMoe M.a year ago
⭐️⭐️⭐️⭐️⭐️ I recently used Allegiant Van Lines for my move, and they exceeded all my expectations! From start to finish, the team was professional, efficient, and genuinely dedicated to making the process as smooth as possible. They handled my belongings with such care, making sure everything was securely packed and transported without a scratch. Communication was excellent throughout – they kept me updated on their progress and even arrived right on time.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • careful handling75
  • efficient movers24
  • respectful staff23
  • smooth move22
  • furniture protection20
  • cost19
  • reimbursement13
  • careful packing9
  • affordability7
  • wire transfers6
  • last minute move4
  • prompt arrival4

What the company says about itself

Taken from Allegiance Van Lines’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “…that’s as enjoyable as possible. As a family-owned and operated business, we take care of”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…the next chapter in your lives. Choose Licensed & Insured Movers The United States”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…in your lives. Choose Licensed & Insured Movers The United States is governed by”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “L Allegiance Van Lines (561) 210-5120 Free Quote About Us Florida Movers Boca Raton Move”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yelp.comreviews
  • chamberofcommerce.comdirectory
  • mapquest.comdirectory
  • bbb.orgreviews

Before you hire Allegiance Van Lines

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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