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Allied Alaska Moving & Storage

Moving and storage service in Anchorage, Alaska

Google rating

4.2

Ratings counted

67

Are 1 or 2 star

19.4%Well above typical

The rating breakdown

13 of the 67 ratings in Google’s published star breakdown for Allied Alaska Moving & Storage are one or two star.

Against other listings in Anchorage

This company19.4%
Typical listing in Anchorage8.0%

11.4 percentage points higher than the middle of the 15 listings in Anchorage we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
5277.6%
4 star
23.0%
3 star
00%
2 star
23.0%
1 star
1116.4%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Allied Alaska Moving & Storage at 19.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Allied Alaska Moving & Storage, counted by matching the words they used.

  • Damage to belongings4 · 50%
  • Items missing or never delivered1 · 13%
  • Crew conduct1 · 13%

Counted across the 8 one and two star reviews we have read for Allied Alaska Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewJacob B.4 years ago
12k move from Anchorage to San Antonio. And for what? Thousands of dollars worth of broken items, tampered with crates, and over a thousand dollars of "missing" electronics to which they claim dont exist. Things were thrown loosely into boxes with no care whatsoever. One of the workers had his 12 year old son there packing up the computer electronics that they say is "missing" or "non existing" but in reality, stolen. Last time I checked 12 year olds aren't employable by most companies.
1-star Google reviewE O.2 years ago
AVOID THIS COMPANY! They overpromised and underdelivered. We paid for a FULL move package from Alaska to Oklahoma. During the offload, we learned that the Anchorage-based pack team didn't produce a complete inventory of boxes they packed - more than two dozen boxes weren't listed on the inventory. The company delivering our shipment in Oklahoma apologized so many times for the lack of padding material in boxes.
1-star Google reviewKeri C.8 months ago
I'd give them a zero if I could. Start to finish, this was a shoddy, poorly communicated, exorbitantly expensive mess. We got different information from different people we called while setting up the move, which was further contradicted on the day of the move. We made sure to tell them ahead of time that our elevator was out - and we had to pay a premium price because of it. Still, the day of the move, their team cut corners to avoid the necessary trips - because they wanted to go watch a football game.
1-star Google reviewEmma N.2 years ago
Extremely disappointed with our experience working with this company. We made a move from Alaska to the Pacific Northwest and experienced unprofessionalism and lack of care the entire time. Our valuables were not packed the way you would hope a moving company would pack your items. They wrapped an 65’ TV and computer monitor with a piece of packing paper. Due to the lack of care and preparedness, many arrive damaged or broken.
1-star Google reviewnitanita9 months ago
They helped my neighbors down the hall and so I tried to get quotes from them via the website and I left voicemails and filled out the information on the website to get help moving some boxes of mine to the UPS Store to ship and they never responded to any of my calls or to my quote inquiries. I'm on the top floor of my building with a broken elevator and I don't have anyone else to help me move these things. They could have at least responded to say that they didn't offer that kind of service.
1-star Google reviewThe P.3 years ago
Worst company! They took their time because they bragged about being paid hourly. They dropped several boxes while loading. They didn’t mark our stuff down right that we needed for the military move. Unorganized and they kept taking breaks …
1-star Google reviewJessica Z.Edited 2 years ago
Criminal. When you’re off 30 % with an estimate and then ghost your customers and then charge even more and tell them “just pay” this arbitrary amount with no proof or accounting of line haul rates…I could go on. Avoid at ALL costs. …
1-star Google reviewDanae A.10 years ago
I was almost killed by two Allied truck drivers. If these people don't care about safe driving, I highly doubt they care about your valuables. Maybe think about training your drivers to stop at red lights.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous4 · 27%
  • Worked hard and fast2 · 13%
  • Kept in touch2 · 13%
  • Turned up when they said1 · 7%
  • Careful with belongings1 · 7%

Counted across the 15 four and five star reviews we have read for Allied Alaska Moving & Storage. A review can mention more than one thing.

In their own words

5-star Google reviewShelly M.3 months ago
Where to start - this will be my first time moving out of state after 38 years of living here and let me tell you, I am terrified. My husband and I are moving across the country and were paired up with an account executive named J Del Rasario, she is amazing. She's very thorough, kind, efficient, friendly and couldn't be any more honest. She's a human. Not some money hunter like all the other companies.
Reply from the business

Thank you, Shelly, for sharing your experience! It's wonderful to hear that J Del Rasario has been such a supportive and honest guide during your move. We appreciate your trust in us and look forward to assisting you again in the future. Good luck with your downsizing and the big move!

5-star Google reviewMinKyung J.2 months ago
I had J as a pre-survey and she was super nice and helpful. Unfortunately, due to having to change dates I couldn't go further than pre-survey but all the communication I had with company: J and Jillian (I believe) were very very nice. I felt bad that I couldn't finish the moving process with them due to change of date needed on my end.
Reply from the business

Thank you, Minkyung! We're glad to hear that you had a positive experience with J and Jillian. We understand that plans can change, and we appreciate your kind words about our team. If you decide to move forward in the future, we'll be here to assist you!

5-star Google reviewEddie P.2 months ago
Had my pre-move inspection done my Mrs. J. She was prompt and very helpful in getting us ready for our move.
Reply from the business

Thank you, Eddie! We're glad to hear that Mrs. J was prompt and helpful during your pre-move inspection. We appreciate your feedback and wish you a smooth move!

5-star Google reviewScott M.a year ago
All my stuff was packed very well and in good time. The movers took great care with everything. I moved from Fairbanks Alaska to Kentucky. I got my stuff in less than 3 weeks. And the movers that unloaded everything did a great job as well. I would recommend Allied to anyone who needs to move across country. Oh yeah I also used them to move my truck. That got to my destination even quicker and in good order. Well done Allied!
Reply from the business

Thank you, Scott, for your wonderful feedback! We're glad to hear that everything was packed well and that our movers took great care of your belongings during your move from Fairbanks to Kentucky.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • prompt replies5
  • move setup3
  • smooth move3
  • kind crew3
  • polite movers3
  • short notice move2
  • detail oriented staff2
  • move coordinators2
  • efficient movers2
  • professional movers2

What the company says about itself

Taken from Allied Alaska Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States a founding yearsays on their website
    Show the text this came from

    “Van Lines and have been in business since 1983. We provide exceptional relocation and”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…ormation Address and Directions Request Free Quote Anchorage Toll Free (888) 995-3331 Loca”Raw text captured from the page, including any surrounding navigation.

  • Mentions the Better Business Bureausays on their website
    Show the text this came from

    “…all of your expectations. We are a BBB Accredited Allied Van Lines agent who is trusted t”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory

Before you hire Allied Alaska Moving & Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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