Superman Moving & Storage, LLC
Moving and storage service in Anchorage, Alaska
Google rating
4.2
Ratings counted
543
Are 1 or 2 star
18.2%Well above typical
The rating breakdown
99 of the 543 ratings in Google’s published star breakdown for Superman Moving & Storage, LLC are one or two star.
Against other listings in Anchorage
10.2 percentage points higher than the middle of the 15 listings in Anchorage we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 399 | 73.5% | |
| 4 star | 41 | 7.6% | |
| 3 star | 4 | 0.7% | |
| 2 star | 13 | 2.4% | |
| 1 star | 86 | 15.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Superman Moving & Storage, LLC at 18.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Superman Moving & Storage, LLC, counted by matching the words they used.
- Damage to belongings1 · 50%
- Items missing or never delivered1 · 50%
- Late, delayed or a no-show1 · 50%
- Crew conduct1 · 50%
- Stopped responding1 · 50%
Counted across the 2 one and two star reviews we have read for Superman Moving & Storage, LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Booked a residential move for May 31st. Movers to arrive between 9-10am. Called at 9:45am. They no showed us. Called in again. Where are the movers? No response to any voice mail messages. Random driver called at 11:45am- "We're on the way- sorry, short staffed today." Guys, we already left. We have things to do and, "No, you just can't show up when you want to. That's why we had an appointment 3 hours ago!" Asked for a manager to call me. No calls returned.
My name is George This company has got to be the far worst, liars, two face, and they don’t care about your property when they move it, when they store it, or when they damage your house when they move the property out of your house. To name a few of my items broken, I had my great uncles and my father’s military flag, which was professionally cased glass and box broken. Both were wrapped. My extra large dog kennel.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast2 · 67%
- Turned up when they said1 · 33%
- Careful with belongings1 · 33%
- Price matched the quote1 · 33%
- Kept in touch1 · 33%
- Professional and courteous1 · 33%
Counted across the 3 four and five star reviews we have read for Superman Moving & Storage, LLC. A review can mention more than one thing.
In their own words
Superman Movers has been absolutely phenomenal over the past couple of months helping with multiple work projects. From start to finish, their team has been professional, efficient, and incredibly hardworking. Every move was handled with care and precision, timelines were met, and communication was always clear and consistent. A special shout out to Reonaldo, Siu, Ezra, Rolo, and Johnny — these guys went above and beyond every single time.
Needed a heavy treadmill brought upstairs. With a corner in our stairwell, these strong men got it upstairs without a problem. Not one ding, or scrap of my walls. They were very prompt with scheduling, fair price for the job and excellent service.
Needed stuff moved from one room to another as well as things taken to the storage and John, Ezra and Johnny did such a great job handling it. They made sure I didn’t have to say too much or handle anything. They were quick and careful! Barely noticed them here and they were so patient with everything happening at the house waiting for approval and making sure everything was handled. John kept telling me “as long as you’re happy” and I could tell he meant it. 10 out of 10 would recommend.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers30
- furniture moving11
- local move9
- fast movers7
- careful handling of furniture6
- refund process5
- treadmill moving5
- reliable movers4
- short notice move3
- military moves2
What the company says about itself
Taken from Superman Moving & Storage, LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
Show the text this came from
“…the beautiful state of Alaska! About Us Licensed & Insured From packing and unpackin”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“…of Alaska! About Us Licensed & Insured From packing and unpacking, delivery or”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bbb.orgreviews
- chamberofcommerce.comdirectory
- facebook.comsocial