Aloha International Moving Services, Inc.
Its address is in Kapolei, Hawaii. It appears here because Google returns it for Waipahu.
Google rating
3.2
Ratings counted
76
Are 1 or 2 star
43.4%Well above typical
The rating breakdown
33 of the 76 ratings in Google’s published star breakdown for Aloha International Moving Services, Inc. are one or two star.
Against other listings in Waipahu
36.9 percentage points higher than the middle of the 5 listings in Waipahu we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 37 | 48.7% | |
| 4 star | 5 | 6.6% | |
| 3 star | 1 | 1.3% | |
| 2 star | 2 | 2.6% | |
| 1 star | 31 | 40.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Aloha International Moving Services, Inc. at 43.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Aloha International Moving Services, Inc., counted by matching the words they used.
- Items missing or never delivered1 · 50%
Counted across the 2 one and two star reviews we have read for Aloha International Moving Services, Inc.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Terrible service 😑 we missing a lot of our items from Japan???!!! After 2 weeks set up for the house, we tried to call for the company to come to take back the empty boxes (now laying full on my yard), and what they do is nothing, never come. …
Good Afternoon and we apologize that you had a bad experience with your move from Japan to Honolulu. I'll reach out to you via email and will copy in your Transportation Service Provider to guide you on the claims process. Thank you
I moved to Oahu from Maryland in September of 2023. Currently I am moving again back to the mainland with a different company. What I found was that Aloha International falsely claimed my gross weight was 18,300 pounds, which I claimed was …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast3 · 100%
- Kept in touch2 · 67%
- Professional and courteous2 · 67%
- Turned up when they said1 · 33%
- Careful with belongings1 · 33%
Counted across the 3 four and five star reviews we have read for Aloha International Moving Services, Inc.. A review can mention more than one thing.
In their own words
Aloha International Moving made my relocation smooth, efficient, and stress-free from start to finish. Their team was professional, communicative, and treated my belongings with exceptional care. Everything arrived on time and in perfect condition, and their friendly, can-do attitude truly embodied the spirit of aloha. I highly recommend them for anyone planning a move, especially to or from Hawaii.
An overseas military move can be pretty stressful but Levi, Justice and Tino made our pack up and out easy and did it well! They worked quickly but were very thorough. They took great care of our items and it was evident that they took pride in their work. I worked around them adding my own labels to what they packed and they would even remind me when a box or wrapped up was missing my own labels!
Lio and Eric were incredible. They moved our 3 bedroom into our studio on the 3rd floor. The stairs were skinny and difficult to navigate with some of the larger items. They were very professional and very fast with great communication. …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- packing9
- polite crew6
- crates5
- missing items5
- thoroughness4
- early arrival2
- respectful movers2
- condition of goods2
- quick work2
- relocation2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory