Alpha Moving-N-Storage
Moving and storage service in Ogden, Utah
Google rating
4.5
Ratings counted
88
Are 1 or 2 star
9.1%Above typical
The rating breakdown
8 of the 88 ratings in Google’s published star breakdown for Alpha Moving-N-Storage are one or two star.
Against other listings in Ogden
5.3 percentage points higher than the middle of the 16 listings in Ogden we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 74 | 84.1% | |
| 4 star | 3 | 3.4% | |
| 3 star | 3 | 3.4% | |
| 2 star | 1 | 1.1% | |
| 1 star | 7 | 8.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Alpha Moving-N-Storage at 9.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Alpha Moving-N-Storage, counted by matching the words they used.
- Damage to belongings3 · 43%
- Items missing or never delivered1 · 14%
- Crew conduct1 · 14%
Counted across the 7 one and two star reviews we have read for Alpha Moving-N-Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do not use this company. I received an estimate that my move would take 6 hours, it took 12 costing me double what I anticipated! They are paid hourly. Movers damaged walls and paint in my home then denied doing so. Robert Nunez, manager is extremely argumentative and denied all responsible saying his movers are professionals and he believes them when they say they didnt damage anything.. Movers did not cover mattresses, which are now dirty. Cords and hardware from electronics missing.
Hello Ms. Volante, I apologize for the delayed reply—this was just recently brought to my … More
Very unprofessional, inconsistent pricing, not available to provide quotes, insincere and professionally discourtesy of my personal time.
I’m disappointed and honestly surprised to hear that you had such a negative experience. I would love to hear additional details about this experience and I’d like to try and make it right with you. If you wouldn’t mind, please reach out to … More
We used this company for a military PCS. Had very poor communication for our move. Called only at their own convenience and would not work with our schedule at all. The team that packed up our belongings just had to log the items and move a very small storage unit into their truck. Almost everything was already packed up and in boxes. They took over four hours and had attitudes. Took dozen smoke breaks and only one guy did the bulk of the work. Then took days to get me my confirmed list.
Hi Gabbie, We’re very sorry to learn about the troubles you experienced. We would love to … More
Military family. Horrible interaction. Ultimately had to go with another company which changed our moving date/intinerary. The incompetence is next level. Avoid at all costs.
Moving truck blocked me out of my driveway for 4 hours and refused to move, when I finally came out to say something they decided to park in front of a fire hydrant.
Hi Ivy, I’m very sorry to hear about this, but thank you for bringing it to our attention. I would like to address this with the crew, would you please email or give us … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast3 · 23%
- Careful with belongings2 · 15%
- Kept in touch1 · 8%
- Professional and courteous1 · 8%
Counted across the 13 four and five star reviews we have read for Alpha Moving-N-Storage. A review can mention more than one thing.
In their own words
Alpha was professional from the moment we contracted them. They were great with communication about products that arrived at the warehouse. When the day of our move came, Alpha's employees were all very helpful and courteous throughout the move. They made sure everything was completed to our satisfaction. We would absolutely use them again! Thanks! -HDD
Helped us with a PCS move and were wonderful! When we found some items had been overlooked they even came back and packed them! MJ was fantastic to work with and all the movers were fast, efficient, and careful. Couldn't ask for a better experience, would recommend to anyone.
Billy Kyle and Dave work so hard it was amazing. Those guys know the meaning of the word work. I would recommend them to anybody who needs a lot of stuff moved quickly and carefully. They moved two of our houses that we are selling. So once …
Thank you, Steve!!
We've used several different moving companies over the years but these guys are the best we've had they really went above and beyond Tony and Billy really know what they're doing everything was disassembled/assembled perfectly nothing was …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- military10
- household goods9
- efficiency5
- local moving3
- fast movers2
- careful moving2
- boxes2
- careful handling2
- communication2
- no damage2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews