Muscle Men Movers
Google rating
4.0
Ratings counted
194
Are 1 or 2 star
24.2%Well above typical
The rating breakdown
47 of the 194 ratings in Google’s published star breakdown for Muscle Men Movers are one or two star.
Against other listings in Ogden
20.5 percentage points higher than the middle of the 16 listings in Ogden we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 134 | 69.1% | |
| 4 star | 13 | 6.7% | |
| 3 star | 0 | 0% | |
| 2 star | 4 | 2.1% | |
| 1 star | 43 | 22.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Muscle Men Movers at 24.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Muscle Men Movers, counted by matching the words they used.
- Damage to belongings6 · 43%
- Claim or refund went nowhere1 · 7%
- Crew conduct1 · 7%
Counted across the 14 one and two star reviews we have read for Muscle Men Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The movers had a pleasant attitude during the move. However, I feel as though the time was not used efficiently as was advertised on your website. The movers were on time how ever it took 8 hrs to complete the job. I had a total of 17 items that shouldn’t have needed two trips to complete. I understand they didn’t want to damage my furniture however a lot of the truck space was underutilized. At times it seem like there were no sense of urgency or training on how to move heavy items.
Sorry for the bad experience Jared Holley-Hernandez. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.
After putting in a deposit to have a pool table moved, they decided they couldnt move it and then went to inform me that they would not refund me the deposit. There was no mention of that possibility prior to the deposit being placed. Also, the owner of the pool table mentioned that the workers appeared to be on drugs. After telling me they would not move the table, despite my contacting them about refunding my deposit, they would not communicate back with me. Beware!!!
Sorry for the bad experience Brice Williams. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.
Avoid at all costs. I scheduled 3 weeks out with these guys and they called me the day before to cancel. They've given multiple stories first they had a truck broke down in Colorado then some guy messaged me and told me that a bunch of people quit and then when I said they said their truck broke down he said that their truck caught fire in Las Vegas he got very upset when I said I wouldn't recommend him on Facebook I started private messaging me trying to harass me into removing my comments
Sorry for the bad experience Jb's Workshop. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.
Worst moving experience ever. I sent pictures for a quote, they said they would be able to move and pack all of my belongings. They charged me over time because it took them longer (which isn’t the problem) but they didn’t even finish the job. They said they would take anything we didn’t need/want anymore to the dumpster. They moved most of the things they didn’t pack to the garage and everything else was just left in place. I can’t say it anymore, don’t give these guys your business.
I asked for my items not to be stacked on top this way. I have now been told that their insurance will not cover anything because I opened my mouth in concern! I asked for boxes that said FRAGILE not to be put on the bottom of the stack. I asked that picture frame boxes be placed safely in the truck. Now I lose all insurance coverage per this company.
Sorry for the bad experience C Fullmer. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.
I booked with muscle men movers weeks in advance and also called the day before our appointment to confirm. They had us booked at the wrong time but I got it fixed. The day of the move it was over hour that nobody showed up. I had been …
Sorry for the bad experience Elizabeth Pratt. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.
As I was saying, if you're planning on moving, don't use musclemen movers, they don't have their own equipment, they don't care about you or your stuff they only want your money, being a former employee, I've seen them do a lot of shady …
Sorry for the bad experience This Guy. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.
The worst movers ever! They were late. They only loaded half of our belongings. They damaged 3 of our walls. They damaged my couch after dragging it on its side across my drive way. They told me they could not fit all of our things in …
Sorry for the bad experience Shelia Degroot. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast7 · 64%
- Professional and courteous5 · 45%
- Turned up when they said1 · 9%
- Careful with belongings1 · 9%
Counted across the 11 four and five star reviews we have read for Muscle Men Movers. A review can mention more than one thing.
In their own words
I called to have a safe brought into the house, and they got me scheduled within 24 hours. They were on time, early actually which was nice, and the guys were courteous. They took care of my belongings and were conscientious about not damaging anything. I will call these guys again if or when I need to move.
Really appreciate your review Jordan Wheelwright. Very grateful for the feedback and sincerely wish you all the best.
These guys were very efficient and careful with my hot tub. I would highly recomend them for your hot tub moving needs.
We sincerely appreciate your awesome feedback Rick Roberts. It's because of awesome people like you, we are able to continue doing what we love to do.
We had an amazing experience with Muscle Men Movers. One thing specifically that we loved was that they do not charge extra for fuel or start the time when they leave their warehouse, which was especially great since we were moving from a rural area. The time starts when they arrive and start working. Other companies wanted to charge me an extra 2 hours just to get to and from my home, plus a fuel charge. The men from Muscle Men were strong and experienced and got the job done quickly.
Yes! Thank you Jennifer Young, your feedback is very much appreciated. We are here for you, thank you.
Parker provided a fast friendly no Melarky qoute over the phone... The only thing better was the actual speed in which he and his partner got the move Completed... Three flights of stairs at both locations.... I couldn't be more impressed !!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling8
- helpful crew8
- courteous staff5
- value for money4
- customer care3
- scheduling3
- short notice3
- hot tub moving2
- safe moving2
- knowledgeable movers2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory
- yellowpages.comdirectory