American Self Storage #13
Self-storage facility in Lawton, Oklahoma
Google rating
4.5
Ratings counted
50
Are 1 or 2 star
6.0%Above typical
The rating breakdown
3 of the 50 ratings in Google’s published star breakdown for American Self Storage #13 are one or two star.
Against other listings in Lawton
About the same as the middle of the 16 listings in Lawton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 37 | 74.0% | |
| 4 star | 5 | 10.0% | |
| 3 star | 5 | 10.0% | |
| 2 star | 3 | 6.0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is American Self Storage #13 at 6.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 29%
Counted across the 14 four and five star reviews we have read for American Self Storage #13. A review can mention more than one thing.
In their own words
My home burned and my friend rented a storage unit from Gene Sullivan at American mini storage in Lawton for my salvaged belongings. My friend said that he was very impressed with how professional Gene was from start to finish. We can't think of ANYTHING he could have done better. You will not find a better experience on a mini storage than this place. Customer service like Gene provides is really unheard of in a military town where businesses do not rely on repeat business.
I have used American storage for many years. I come back and will always come back because of Gene and the prices. He takes the time and goes above and beyond to help people. The prices are some of the best around. If a person is smart, this is where they'd go!
Gene is a professional storage manager who cares about customer service I highly recommend this location for all your storage needs
Decent storage rooms and great customer service I've been renting there for about 2 years wont go anywhere else
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- gene16
- rented4
- safe storage2