Andy's Transfer & Storage
Moving and storage service in Glendale, California
Google rating
4.8
Ratings counted
49
Are 1 or 2 star
2.0%Around typical
The rating breakdown
1 of the 49 ratings in Google’s published star breakdown for Andy's Transfer & Storage are one or two star.
Worked out from 49 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other movers in Glendale
About the same as the middle of the 17 movers in Glendale we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 43 | 87.8% | |
| 4 star | 3 | 6.1% | |
| 3 star | 2 | 4.1% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 2.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Andy's Transfer & Storage at 2.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Andy's Transfer & Storage, counted by matching the words they used.
- Claim or refund went nowhere1 · 100%
Counted across the 1 one and two star review we have read for Andy's Transfer & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
This company is an agent for North American van lines. They lost approximately $2,500 worth of goods and I got denied on my claim. I would use A. Arnold for sure. This is a rinky dink company, DO NOT USE
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous16 · 43%
- Worked hard and fast9 · 24%
- Turned up when they said3 · 8%
- Careful with belongings3 · 8%
- Kept in touch3 · 8%
- Price matched the quote2 · 5%
Counted across the 37 four and five star reviews we have read for Andy's Transfer & Storage. A review can mention more than one thing.
In their own words
Just had a move with Andy's and it was a very positive experience. They were conservative on their estimate, and actually came in under budget at the end. They were responsive and easy to get ahold of. Reasonably priced insurance rates. Nothing broken. Guys who did the move were cordial, friendly, and hardworking, and gone the job done quicker than I was expecting.
Thank you Kevin and Kevin for your help in moving my belongings. I have employed Andy's moving company for the last 20 years from La Crescenta, Montrose, Tujunga area. I have no complaints comcerning their work ethic. Kevin and Kevin were punctual, professional and respectful. No lollygagging and careful while moving my belongings from the the storage unit to my new home. Janet was instrumental in coordinating the move of my items to my new place.
The crew from Andy’s was the best. I mean that literally because I’ve had three different pianos moved into and out of my house (to the second floor), so this is the 6th different team I’ve watched and they were truly stellar. Friendly, efficient, and professional. When the arrived a couple minutes before they were expected, I was outside struggling with an irrigation fixture I needed to unfasten because it was in the way.
When my dad and stepmom moved from Chicago to Los Angeles they had everything in their basement shipped to their new city. They've been out there for about two years and had never checked on their stuff, so on a recent visit I made an appointment to see what was in the storage unit. I was a little nervous because of negative Yelp reviews and because I was confused as to whether their items were stored at Closetbox or Andy's Transfer and Storage (as it turns out, they are, at least in Glendale, the same company).
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- estimates4
- careful handling4
- professional crew3
- moving-related packing3
- wooden3
- easy process2
- communication2
- punctual crew2
- seamless process2
- budget2
What the company says about itself
Taken from Andy's Transfer & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
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“…among local moving companies with over 100 years of experience serving Southern Californ”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…most trusted moving companies since 1920. When you are looking for a seamless mo”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…as helped me move 3 times. It's a great family owned business (and a great family) who get t”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- facebook.comsocial
- yelp.comreviews
- yellowpages.comdirectory
- superpages.comdirectory