Armstrong Warehouse & Transfer
Google rating
4.8
Ratings counted
39
Are 1 or 2 star
2.6%Around typical
The rating breakdown
1 of the 39 ratings in Google’s published star breakdown for Armstrong Warehouse & Transfer are one or two star.
Worked out from 39 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Victoria
1.5 percentage points lower than the middle of the 15 listings in Victoria we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 35 | 89.7% | |
| 4 star | 1 | 2.6% | |
| 3 star | 2 | 5.1% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 2.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Armstrong Warehouse & Transfer at 2.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Armstrong Warehouse & Transfer, counted by matching the words they used.
- Price rose after the quote1 · 100%
Counted across the 1 one and two star review we have read for Armstrong Warehouse & Transfer. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We decided to give them a try May 2022. They were set to help us move from Port Lavaca to a house we sold to our new plave in Victoria. They were set to arrive at a certain time to help move us from our home in Port Lavaca to another and they were an hour and 45 minutes late. First red flag. Then when we thought they had grabbed everything, and we had already arrived in Victoria, our realtor called upset saying that stuff was still left in the house. The movers did not grab our dining room table.
We aim to deliver a premier moving experience, and we apologize this wasn't the case for you. Although we didn’t win your trust and business this time, we do appreciate your feedback and we’re glad to hear that the movers you selected did a great job as you moved into your new home.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 63%
- Worked hard and fast6 · 38%
- Turned up when they said3 · 19%
- Careful with belongings1 · 6%
Counted across the 16 four and five star reviews we have read for Armstrong Warehouse & Transfer. A review can mention more than one thing.
In their own words
The scheduler worked hard to accommodate several last minute changes with our move and was very professional in all dealings. The day of the move, the packers showed up promptly and worked diligently to quickly pack and load all of our belongings. When they got to our new location, they quickly unloaded the truck and helped to set up all appliances and furniture.
Thank you for taking the time to write a review of our company. Our goal is to exceed our customers' expectations on every move, so we're glad to hear you were happy with our services. We appreciate all the kind words and your recommendation of our company.
Excellent service from the Mayflower moving company. I would rate them 10 stars. They exceeded expectations with all the heavy lifting. Dylan, Lee, and John were friendly and professional. They handled our belongings efficiently and carefully. We would definitely choose them again and highly recommend their services.
Thank you for sharing your wonderful experience with us! We're delighted to hear that Dylan, Lee, and John provided such exceptional service during your move. It's great to know our team exceeded your expectations and handled everything … More
They went above and beyond with my family and I. They worked with my budget as much as they could and the movers stayed so kind, professional and upbeat despite the chaos. I definitely 100% recommend and so thankful for them. They got a repeat customer although I hope I don't have to move again for a really long time LOL. These people are amazing.
We’re delighted to hear about your positive experience with our team. It's wonderful to know that our movers provided the support and professionalism you needed during your relocation. We’ll be sure to share your kind words with the team.
We have used Armstrong over the course of several home and office moves. Susan and her team always deliver top notch service, going out of their way to accommodate us, our schedules, and unexpected changes in schedules. We will always go to Armstrong and will recommend them to anyone!
Thanks so much, Rosalind, for choosing us again! Repeat customers are especially valued and we're so glad we were able to help you again with your latest move. Thank you for sharing the news about your positive experience and we wish you all the best in your new home!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional staff14
- pleasant staff5
- great people4
- careful handling3
- truck2
- packing2
- scheduler2
- efficient staff2
- carefulness2
- renovations2
What the company says about itself
Taken from Armstrong Warehouse & Transfer’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“…trust with families in our community since 1947 and will transport your items as if the”Raw text captured from the page, including any surrounding navigation.
- Describes itself as woman ownedsays on their website
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“…or across the country . As a trusted, woman-owned residential moving company , we’re prou”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…families trust. Scroll down or get your free estimate today. FREE ESTIMATES! Why Armstrong? L”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- mapquest.comdirectory
- chamberofcommerce.comdirectory