Artisan Movers

Awful moving experience. Damaged furniture. 4 hours late delivery with zero communication. Hiding the damaged furniture until the final amount was paid. I have moved 13 times with reputable and careful movers yielding zero furniture damage. This one move resulted in 7 pieces of furniture damaged. Missing legs on 4 garage shelving. Overall, inexperienced movers with poor packing techniques, and wreck-less. Please stay away and seek a mover that cares for your belongings. See pics below.

I read many of these reviews and listened to their ads on the radio. The ads convinced me to hire them. I was not impressed. Their ad said that they would handle everything with care. They ripped the doorbell off my old house while taking a mattress out and didn't tell me about it. I saw from a distance while one of the movers simply pushed the screws back in the holes they were torn out of. If they would have told me, I wouldn't have had an issue. Mistakes happen.

I was overcharged. They worked for 8 hours but the final bill was for 9:15 hours. The crews were very slow and they took break every 20 minutes. They talked with their cellphones many times. Also, I got a quote for my move and it was about $1100 but the final bill was $1800!

One of the worst experiences I have encountered with a moving company. I have hired two other moving companies in the past 4 years who were exceptional compared to this. We were moving a 900 Sq FT one Bedroom Apartment to a mid size town house of about 1,800 sq FT. They took their time wrapping and over wrapping each item to the point when it came to unwrapping, I had to help hustle them along and remove the wrapping myself.

Overall the movers seemed to do a great job. I did sustain some serious damage to artwork, and stained glass. I had been reassured that the moving van had a special place for start and the movers would diligently wrap pieces. They were not wrapped at all. My other pieces which wrapped up and pavjed were perfect. My stained glass art piece I bought in Hawaii has 2 broken glass sections. I am not sure it can be repaired. Also 2 custom framed pieces had chipped damage to their frames.

I have moved three times in less than a year due to ongoing construction issues, and during these moves, I spent over $5,000 moving just within a 2-mile radius. Initially, the company was great — professional and efficient — and I was happy with their service. They were worth the money, and their team was always cordial and easy to work with. However, my most recent move, which could not be rescheduled, was a huge disappointment.

While I had heard good things about Artisan Movers on the radio plus the reviews online. My experience was somewhat different. I can't attest to their moving capabilities because I never was able to get a quote much less a move! I called at 3:45 and requested a quote but was told somewhat shortly that I would have to wait until the person who handles that is free. I said ok, when will that be? I was told at 5:45 that evening! I waited and no call came.

Its a shame that this company started with high expectations trying to lead in a Moving industry that was already messed up. Now the owners had given up on their own dream and decided to sell off … too sad Welcome to D1 movers this is not Artisan Anymore. Very sad