Assured Storage of Jackson, LLC
Self-storage facility in Jackson, Tennessee
Google rating
4.0
Ratings counted
40
Are 1 or 2 star
20.0%Well above typical
The rating breakdown
8 of the 40 ratings in Google’s published star breakdown for Assured Storage of Jackson, LLC are one or two star.
Worked out from 40 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Jackson
16.2 percentage points higher than the middle of the 14 listings in Jackson we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 26 | 65.0% | |
| 4 star | 5 | 12.5% | |
| 3 star | 1 | 2.5% | |
| 2 star | 0 | 0% | |
| 1 star | 8 | 20.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Assured Storage of Jackson, LLC at 20.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Assured Storage of Jackson, LLC, counted by matching the words they used.
- Items missing or never delivered1 · 100%
Counted across the 1 one and two star review we have read for Assured Storage of Jackson, LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
This is not the place to do business with the first time we used there storage me and my wife were harassed by some guy that was living in one of the storage unit back in 2022. We recently had to use them again for 7 months and after we return to get or belongings we started to see more and more items missing our lock was not cut and we purchase one of there locks they have master keys to and also got a climate unit that was on the inside we really believe a staff member play a part in taking our missing items be…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous1 · 25%
Counted across the 4 four and five star reviews we have read for Assured Storage of Jackson, LLC. A review can mention more than one thing.
In their own words
I've been renting each summer for the past 3 years, I have had no problems with customer service, the lady that works there is extremely friendly and helpful! You can rent online or call and pay over the phone, I prefer calling. Facilities …
Customer service has been always excellent when visiting or inquiring about their services. Always greeted with a smile and eager to help, Misty does an incredible job. Thanks for consistently providing great service, I will certainly use you all again!
We got a storage unit due to unforeseen circumstances on my side, but everyone I worked with was great. We had passcode issues as well, which the staff was helpful and troubleshooted with us to make the experience astounding. Highly recommended.
Misty is an asset to this company. She knows her information, and goes above and beyond! The office was clean and even smelled like I was walking into someone’s home, …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff9
- kind staff2
- cleanliness2
- pay2
- renting2
What the company says about itself
Taken from Assured Storage of Jackson, LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Saturday & Sunday) Gate Hours: 24/7 Contact No: 615-528-1013 Email: [email&”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- birdeye.comreviews